Medical Assistant
Mount Sinai Hospital
New York, New York
2000 - 2019
- Maintained accurate medical records to support patient care and comply with regulations.
- Educated patients on treatment plans, medications, and health maintenance practices.
- Measured vital signs and collected medical histories to facilitate thorough examinations and inform physician assessments.
- Prepared examination rooms to ensure cleanliness and readiness for various procedures, enhancing patient experience.
- Assisted patients with check-in and appointment scheduling processes.
- Maintained inventory of medical supplies and ordered replacements as needed.
- Tracked inventory levels and placed timely orders.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Checked expiration dates on medications.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Resolved patient complaints quickly and professionally when necessary.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Trained new employees.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepare Biopsy tray using sterile technique.
- Assisted with after biopsy wound care. Providing instruction about post-operative care plans.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing and responsible with post handling of specimen to laboratory.
- Provided excellent customer service by being friendly, courteous and helpful at all times.
- Assisted physicians with translation to English.
- Handled incoming communications and directed them appropriately.
- Assisted with special personal projects for physician as needed by going on errands.
- Cleaned and maintained medical equipment following procedures and standards.