Barbara Mercante
Hammond,LA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
25
25
years of professional experience
Work History
Receptionist/Support
Animal Care Center
03.2009 - 09.2024
- Started working as a receptionist, it was very rewarding to get to talk to people and make sure they were satisfied when they left the office, worked with them when purchasing products to make sure they got the most for their money, our company also made more money that way
- Answered the telephone, scheduled appointments for clients, worked with the receptionist when they were out of balance at the end of the day, filed records that were pulled for that day's appointments
- Always ready to help someone when needed, called reminders for next day appointments
- After a few years I was transferred to work in the office but was still relief receptionist
- In the office helped the practice manager with accounts payables, account receiving checked time cards for errors, made all bank deposits for two clinics
- Responsible for checking in all inventory, all drugs that were controlled or non-controlled
- When checking in supplies and drugs for Animal Care Center and Pet Care Center I was very committed to making sure that everything on the invoice was received, my coworkers told me, multiple times that because I was so accurate to make sure everything was received and caught duplicate orders and shortages that I saved the company money.
Caregiver
Animal Care Center
01.2015 - 10.2020
- While working at Animal Care Center, from 2015 to 2020, I was also a Caregiver for the owner of the clinic Mother when needed
- I took Dr. William Wheat's mother to all of Doctor appointments and keep track of all appointments
- I would bring her to run errands, then in 2020, I ran all errands for her
- I organized her medication and called in refills, kept an updated list of all medications.
- In all the time I worked with Mrs. Athlea only missed one appointment.
- During the time of Covid I was the only one with her.
- I was very good with her and very dependable
- Assisted client with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- The Wheat family really appreciated the time and love I showed and felt toward Mrs. Athlea.
Office Manager/Bookkeeper
Lavigne Properties
01.2000 - 08.2008
- Payroll, Account Payable, Account Receivables, Quickbooks, Reconciliation for three different companies
- Set up Quickbooks for each of these companies and entered amounts and code everything daily
- When I started with this company it was a new business, so I was able to take this program from the beginning and go forward
- The CPA was very impressed with my work and how fast I caught on to Quickbooks
- I also printed financial reports when needed
- I worked very close with the CPA and faxed them all requested reports
- Also, responsible for paying all taxes
- I completed payroll once a week in a very timely manner
- Human Resources, making sure each employee folder was complete with all required information
- Checked in inventory when other employees were busy
- Balance all daily deposits to the machine paperwork that managers turned into daily.
Education
12 plus 1 year accounting course -
Vocational School in Accounting
Hammond, LA08.1974
Skills
- General Ledger Accounting
- Journal Entries
- Accounting
- Accounts Payable
- Tax Experience
- Bank Reconciliation
- Account Reconciliation
- Financial Report Writing
- Accounts Receivable
- Office Management
- QuickBooks
- Auditing
- Financial Statement Preparation
- Payroll
- Data Entry
- Financial Analysis
- Medical terminology
- Organizational skills
- Microsoft Word
- Data entry
- HRIS
- Microsoft Powerpoint
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
Timeline
Caregiver
Animal Care Center
01.2015 - 10.2020
Receptionist/Support
Animal Care Center
03.2009 - 09.2024
Office Manager/Bookkeeper
Lavigne Properties
01.2000 - 08.2008
12 plus 1 year accounting course -
Vocational School in Accounting
Similar Profiles
Stephanie CableStephanie Cable
Veterinary Assistant at Animal Care CenterVeterinary Assistant at Animal Care Center
Alayna TojeiroAlayna Tojeiro
Veterinary Assistant at Animal Care CenterVeterinary Assistant at Animal Care Center
Kaitlynn DanielKaitlynn Daniel
Kennel Technician at Animal Care CenterKennel Technician at Animal Care Center