Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist

Barbara Mileur

Director
Carbondale,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Manager position. Accomplished Director /Consultant in current work place, being recognized in top 2% of the nation for technology, training and performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized, results driven, and dependable candidate successful at managing multiple priorities with a positive attitude. Role Model a Safe & Respectful work environment. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

25
25
years of professional experience

Work History

Director of Training, Technology, Deployment

McDonald's
08.2010 - Current
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Trained and guided 270 team members (Supervisors, General Managers, Managers) to maintain high productivity and performance metrics.
  • Managed daily operations while overseeing 21 locations to foster increased productivity.
  • Implemented & Monitored office workflow and administrative processes to keep operations running smoothly.
  • Interacted well with corporate and vendors to build connections and nurture relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Cultivated a positive work environment for 1200 employees, that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Skilled at working independently and collaboratively in a team environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Applied effective time management techniques to meet tight deadlines.

Supervisor

McDonald's
09.2003 - 08.2010
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Created and managed project plans, timelines and budgets.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Monitored workflow to improve employee time management and increase productivity.

Training Consultant

McDonald's Corporate
08.1999 - 09.2003
  • Developed and Recognized for new and improved training programs focused on KPI performance, use of daily tools, and building routines.
  • Partnered with 1200 restaurants and owners, in 7 states, to improve business performance and improve employee knowledge.
  • Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
  • Negotiated contracts with external vendors for specialized services or training courses to remain competitive and in tune with industry standards.
  • Managed multiple projects simultaneously while maintaining strict deadlines and staying within budget constraints.

Education

Associate of Science - Workforce Education

Southern Illinois University Carbondale
Carbondale, IL

Bachelor of Science - Project Manager/Technology

Colorado Technical University
Colorado Springs, CO
2025

Skills

  • Performance Improvement
  • Team Management
  • Verbal and written communication
  • Project Management/Deployment
  • KPI Tracking
  • Information/Technology

Accomplishments

Nationally recognized in 2021 for Top 1% Women in Technology

Assisted with the National Technology Team from 2013-2016

3 Time Winner of Alpha Award (Top 1% of Training Nationally)

5 Time Winner of Mid Management ( Top 2% of Nation)

One of the 1st Organizational Instructors in the Nation

Assisted with development of training and verification process.

Awarded Nationally for Top Training System in 2003, which is still used across the nation today

Outstanding Manager of the Year for Region 1998

8 Consecutive Years, Winner of Outstanding Manager 1985-1998

Timeline

Director of Training, Technology, Deployment

McDonald's
08.2010 - Current

Supervisor

McDonald's
09.2003 - 08.2010

Training Consultant

McDonald's Corporate
08.1999 - 09.2003

Associate of Science - Workforce Education

Southern Illinois University Carbondale

Bachelor of Science - Project Manager/Technology

Colorado Technical University
Barbara MileurDirector