Summary
Overview
Work History
Education
Skills
Timeline
Generic
Barbara Miller

Barbara Miller

Globe

Summary

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Team player and treat every with respect. Motivated with extensive customer service and sales. I try to make sure all my customers are happy and satisfied with the service they just received.

Overview

37
37
years of professional experience

Work History

Insurance Agent

AALL Inurance
05.2017 - 11.2022
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Streamlined administrative tasks, improving overall office efficiency and productivity.
  • Achieved top salesperson status by consistently exceeding sales targets through effective client relationship management.
  • Monitored customer feedback and identified areas of improvement.

Insurance Agent

Oasis Insurance
02.2014 - 04.2017

Same as above

  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.

Volunteer

Copper Mountain Hospice
02.2012 - 03.2015
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Provided emotional support and companionship to elderly in community homes.
  • Boosted donations to organization by strategizing and executing fundraising events.
  • Approached issues proactively to best meet current and future community needs.
  • Educated young people about strategies for driving discussions and promoting social changes.

Volunteer

Copper Mountain Hospice
11.2010 - 02.2014
  • Maintained clean, safe library environments for optimized customer comfort.
  • Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
  • Performed basic book reshelving and obtained items from book drop.
  • Conducted circulation and shelving duties, maintaining orderly, organized displays.
  • Maintained an orderly and attractive environment by performing regular cleaning duties, such as dusting shelves and straightening materials.
  • Located books, magazines and other materials quickly according to patron requests.
  • Processed new library collections, accurately cataloging and indexing materials.
  • Supported community outreach efforts by assisting in the planning and execution of library events and programs.
  • Shelved books by subject according to Dewey Decimal System.
  • Facilitated a welcoming atmosphere for all visitors, addressing any concerns or issues promptly and professionally.
  • Developed valuable transferable skills in customer service, time management, problem-solving, teamwork, and attention to detail through daily volunteer activities at the library setting.
  • Promoted library at special events and community gatherings.
  • Collaborated with fellow volunteers to complete large-scale reorganization projects, maximizing shelf space and improving resource accessibility for patrons.
  • Completed daily administration tasks for accurate, reliable records.
  • Engaged children in reading activities, fostering love for reading from early age.
  • Initiated book repair program, extending life of library materials.
  • Cataloged new arrivals, facilitating timely access for library patrons.

Insurance Agent

The Mahoney Group
08.1985 - 07.2009
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Education

Agent License/Personal And Comm’l - Agent License

Fordham Leadership Academy For Business & Technology
Phoenix, AZ
08.1989

GED -

Globe High School
Globe, AZ
03.1982

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales

Timeline

Insurance Agent

AALL Inurance
05.2017 - 11.2022

Insurance Agent

Oasis Insurance
02.2014 - 04.2017

Volunteer

Copper Mountain Hospice
02.2012 - 03.2015

Volunteer

Copper Mountain Hospice
11.2010 - 02.2014

Insurance Agent

The Mahoney Group
08.1985 - 07.2009

Agent License/Personal And Comm’l - Agent License

Fordham Leadership Academy For Business & Technology

GED -

Globe High School
Barbara Miller