Overview
Work History
Education
Skills
Timeline
Generic
Barbara Moore

Barbara Moore

Administrative Clerk
Seaboard,NC

Overview

19
19
years of professional experience

Work History

Water &Tax Clerk

Town Of Seaboard
10.2017 - Current


  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Kept case data and contact information up to date to expedite proceedings.
  • Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

General Manager

JFT HOUSE OF SECOND CHANCES
09.2014 - 10.2020
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Sales Consultant

Alan Vester Ford Honda
03.2005 - 06.2013
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Education

Masters - Organizational Management

Ashford University
San Diego, CA
10.2018

Bachelors - Organizational Management

Ashford University
San Diego, CA
05.2017

Associates - Business Management

ITT Technical Institute - Indianapolis
Indianapolis, IN
09.2014

Skills

  • Active Listening
  • Critical Thinking
  • Reading Comprehension
  • Purchase Orders
  • Complex Problem-Solving
  • Jurisdictional Knowledge
  • Continuous Improvement
  • Credit Card Transaction Processing
  • Office Supplies and Inventory
  • Balance Reconciliations
  • Correspondence Writing
  • Microsoft Office
  • Customer Inquiries
  • Learning Strategies

Timeline

Water &Tax Clerk

Town Of Seaboard
10.2017 - Current

General Manager

JFT HOUSE OF SECOND CHANCES
09.2014 - 10.2020

Sales Consultant

Alan Vester Ford Honda
03.2005 - 06.2013

Masters - Organizational Management

Ashford University

Bachelors - Organizational Management

Ashford University

Associates - Business Management

ITT Technical Institute - Indianapolis

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Barbara MooreAdministrative Clerk