Barbara Moore
Administrative Clerk
Seaboard,NC
Overview
19
19
years of professional experience
Work History
Water &Tax Clerk
Town Of Seaboard
10.2017 - Current
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Kept case data and contact information up to date to expedite proceedings.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
General Manager
JFT HOUSE OF SECOND CHANCES
09.2014 - 10.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
Sales Consultant
Alan Vester Ford Honda
03.2005 - 06.2013
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Education
Masters - Organizational Management
Ashford University
San Diego, CA10.2018
Bachelors - Organizational Management
Ashford University
San Diego, CA05.2017
Associates - Business Management
ITT Technical Institute - Indianapolis
Indianapolis, IN09.2014
Skills
- Active Listening
- Critical Thinking
- Reading Comprehension
- Purchase Orders
- Complex Problem-Solving
- Jurisdictional Knowledge
- Continuous Improvement
- Credit Card Transaction Processing
- Office Supplies and Inventory
- Balance Reconciliations
- Correspondence Writing
- Microsoft Office
- Customer Inquiries
- Learning Strategies
Timeline
Water &Tax Clerk
Town Of Seaboard
10.2017 - Current
General Manager
JFT HOUSE OF SECOND CHANCES
09.2014 - 10.2020
Sales Consultant
Alan Vester Ford Honda
03.2005 - 06.2013
Masters - Organizational Management
Ashford University
Bachelors - Organizational Management
Ashford University
Associates - Business Management
ITT Technical Institute - Indianapolis