Barbara Morgan
Idaho Falls,Idaho
Summary
Dedicated administrator experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds. Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care. Compassionate and driven administrator with excellent computer and customer service abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge in quality assurance.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
House Manager
Elite Healthcare
Idaho Falls, Idaho
09.2019 - 03.2023
- Scheduled Appointment for 4 participants
- Handled paperwork, Corrected Mistakes, Turned in Paperwork on time
- Responsible for the Health and Safety Concerns
- Developed menus and grocery shopped to fulfill the menus
- Arranged activities both in the house and in the community
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Quality Assurance Analyst, Sales, Purchasing
Pacific Steel
Idaho Falls, Idaho
12.1997 - 01.2013
- Quality Assurance, Sales, Purchasing
- Ordered Raw Material from mills, checked all paperwork in order for it to be unloaded
- Handled special orders and insured that all material met the quality assurance guidelines
- Answered multiple telephone lines
- Received and processed ordered in a timely manner
- Handled customer concerns and found a resolution for the customer
- Maintained complete documentation and records of all purchasing activities.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Fixed identified issues to increase productivity and boost workflows.
- Answered customer questions about sizing, accessories, and merchandise care.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Engaged with customers to effectively build rapport and lasting relationships.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Created and achieved product quality objectives and met product specifications.
- Maintained and reviewed computerized records of items purchased and costs associated with purchases.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Wrote and maintained detailed internal documentation on developed systems.
- Negotiated with suppliers, vendors and other representatives.
Education
Associates / Healthcare - Law
Colorado Technical College
02.2013 - 11.2016
Ethnics, HIPPA, CPR - undefined
Certificate - Business Administration/Bookkeeping
Idaho State University
Pocatello, ID 08.1994 - 05.1996
Skills
Microsoft Office, Ten Key, Dictation, Multi-Line Phone Systems
Work well without supervision, Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services, Skilled at learning new concepts quickly whileWorking well under pressureQuality service
Activities scheduling
Sales and marketing
Budgeting
Business administration
Microsoft Software Proficient
Clerical Support
Flexible and Adaptable
Timeline
House Manager
Elite Healthcare
09.2019 - 03.2023
Associates / Healthcare - Law
Colorado Technical College
02.2013 - 11.2016
Quality Assurance Analyst, Sales, Purchasing
Pacific Steel
12.1997 - 01.2013
Certificate - Business Administration/Bookkeeping
Idaho State University
08.1994 - 05.1996