
Accomplished Rail Transportation Supervisor at Chicago Transit Authority, adept at maintaining punctual service and resolving complex issues. Leveraged excellent communication and problem-solving skills to enhance team collaboration and customer satisfaction. Created serene environments post-retirement, demonstrating adaptability and a positive attitude. Recognized for dependable multitasking and attention to detail, ensuring operational excellence.
Created serene atmospheres to enhance relaxation and well-being.
• Maintained on time service with even intervals
•. Communicating with rail control, management and operators regarding scheduling changes
•. Rescheduled/adjusted operators departure time when equipment is out of service
•. Resolved employee issues to maintain a healthy work environment
•. Communicating calmly with precise instructions to rail passengers regarding any emergency situations that may require alternate routes and or bus implementation