Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Murphy

Citrus Springs,FL

Summary

Business-minded Sr. Relationship Banker bringing extensive years of providing financial services to customers. Knowledgeable with keen eye for identifying financial needs and providing appropriate solutions. Respectful with sharp focus on customer research and informed discussions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Relationship Banker

Truist Bank
10.2007 - Current
  • Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
  • Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
  • Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
  • Resolved complex customer issues, resulting in increased trust and loyalty among clients.
  • Managed a portfolio of high-value clients, ensuring their satisfaction and retention.
  • Generated revenue growth by successfully closing deals on loans, lines of credit, mortgages, and other banking products.
  • Assisted clients with credit applications, guiding them through the process from initial inquiry to loan approval.
  • Participated in regular training sessions to stay up-to-date on industry trends and maintain expertise in banking products and services.

Education

High School Diploma -

Fort Hamiliton
Brooklyn NY
06.1987

Skills

  • Loan Origination
  • Cross-selling techniques
  • Investment Advisory
  • Attention to Detail
  • Multitasking
  • Sales expertise
  • Loans
  • Financial Services
  • Problem-Solving
  • Customer Service
  • Honest and Dependable
  • Time Management

Certification

  • NMLS Licensed

Timeline

Senior Relationship Banker

Truist Bank
10.2007 - Current

High School Diploma -

Fort Hamiliton

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Barbara Murphy