Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Barbara Murray

Hawaiian Gardens,CA

Summary

Dynamic Owner/General Manager at AJ Team Entertainment with a proven track record in small business management and customer service excellence. Successfully enhanced client relationships, driving repeat business and referrals. Skilled in operations management and team leadership, fostering a high-performing environment that consistently meets goals and elevates customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner/General Manager

AJ Team Entertainment
03.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Bartender

Blondies
12.2023 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Cherry Pit
08.2018 - 06.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

High School Diploma -

La Mirada
La Mirada, CA
06-1995

Skills

  • Customer service expertise
  • Small business management
  • Effective relationship management
  • Clear and concise communication
  • Project coordination
  • Operations management
  • Staff management
  • Teamwork and collaboration
  • Scheduling
  • Goal setting
  • Inventory tracking and management
  • Purchasing and planning

Certification

Food Handler license

ABC License

Timeline

Bartender

Blondies
12.2023 - 01.2025

Owner/General Manager

AJ Team Entertainment
03.2020 - Current

Bartender

Cherry Pit
08.2018 - 06.2023

High School Diploma -

La Mirada

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