Barbara Nasco
Chandler,AZ
Summary
Dynamic training professional with extensive experience in curriculum development and employee engagement. Proven track record in enhancing performance through innovative training methods and fostering collaboration. Adept at creating impactful learning environments, driving retention rates and delivering high-quality training programs that empower and motivate staff and improve outcomes.
Overview
32
32
years of professional experience
Work History
Lead Trainer
Legend DDD Services
05.2023 - Current
- Blended learning approaches combined various teaching techniques for an enhanced learning experience.
- In-house training promoting a culture of continuous connection and quality of employees
- Developed and delivered up-to-date training information to enhance employee performance and boosting employee efficiency
- Consistently updated training materials to reflect the latest industry standards, ensuring that employees stayed current in their respective fields.
- Boosted trainee engagement with interactive training sessions that included role-plays, simulations, and group activities.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Collaborated with department heads to identify skill gaps and develop targeted training initiatives accordingly.
Nurse and Orientation Trainer
Nursing Solutions
11.2016 - 04.2023
- Training provided through orientation and mentorship of new nursing staff
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Provided medical needs to medically fragile pediatric patients while fostering confidence and competence to parents of patients
Bereavement Coordinator
Americare Hospice and Palliative Care
01.2005 - 01.2015
- Developed curriculums for professional continuing educaton credits, community education, employees and volunteers.
- Developed and facilitated training seminars, in-services and training classes on subjects: Stress Management, Self-Care, Ethics, Grief, Time Management, Communication to the community, staff, volunteers, medical professionals and family members.
- Managed department with deficient free annual surveys compliant with Medicare guidelines and organizational policies for ten years
- Developed a comprehensive bereavement program and tracking system for 1,400 bereaved families annually.
- Provided ongoing training for staff and volunteers increasing overall competency.
Lead Trainer
Grief Outreach Associates
07.1993 - 01.2005
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Created training schedules for trainees and presented weekly training programs.
- Mentored junior trainers in effective teaching methodologies, contributing to their professional development and growth within the organization.
- Oversaw day-to-day functions of training department.
Bereavement Coordinator
VistaCare Hospice
07.1996 - 01.2001
- Coordinated and MC'd the local segment of Hospice Foundation of America Annual Grief Teleconference including recruiting local panel for in-person training following the national down-linked segment for five consecutive years.
- Developed and implemented the standardized tracking system and the comprehensive bereavement program for the national organization (second largest hospice in the nation at the time)
- Spearheaded the creation of a company-wide training curriculum and tracking system knowledge-sharing platform, fostering cross-departmental communication and collaboration. Provided various seminars and trainings for hundreds of individuals throughout employment
Education
Bachelor of Science - Psychology (Minor in Teaching)
Ottawa Univeristy
Phoenix, AZ06-2008
Grief Recovery Specialist Certification - Grief Recovery
Grief Recovery Institute
Los Angeles, CA06-1991
Licensed Practical Nurse - Nursing
Area Vocational Center
Phoenix, AZ06-1981
Skills
- Training delivery, facilitation & public speaking
- Curriculum and staff development
- Collaboration, team building & leadership
- Time management & reliability
- Problem-solving abilities
- Excellent communication & relationship building
- Adaptability, flexibility & critical thinking
- Employee engagement and conflict resolution
- Professionalism & self motivation
- Interpersonal communication & skills
- Training program development & implementation
- Creating a safe space for people to learn, grow and connect
Timeline
Lead Trainer
Legend DDD Services
05.2023 - Current
Nurse and Orientation Trainer
Nursing Solutions
11.2016 - 04.2023
Bereavement Coordinator
Americare Hospice and Palliative Care
01.2005 - 01.2015
Bereavement Coordinator
VistaCare Hospice
07.1996 - 01.2001
Lead Trainer
Grief Outreach Associates
07.1993 - 01.2005
Bachelor of Science - Psychology (Minor in Teaching)
Ottawa Univeristy
Grief Recovery Specialist Certification - Grief Recovery
Grief Recovery Institute
Licensed Practical Nurse - Nursing
Area Vocational Center
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