Human Resources Executive with 18 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
18
18
years of professional experience
Work History
Senior Director Human Resources
The Corridor Group Holdings, LLC
Overland Park, KS
01.2016 - Current
Manage team of seven human resource professionals working in multi-state remote environment
Instrumental in mergers and acquisition activities, including workforce planning and integration
Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Develop workflows and implement new programs that align with business strategy through employee recognition and rewards programs
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals
Manage benefits administration, including communication for benefit enrollments, changes, and terminations
Develop and maintain all required corporate policies and procedures including auditing for SOC 2 compliance
Provide strategic partnership to leaders to ensure organization has talent to meet its resource needs
Consult, coach, and influence all levels of management, including executive management, regarding critical and complex employee relations decisions, including performance management, human capital, and corporate policies and procedures
Conduct training for managers and supervisors in conflict resolution and employee management skills
Maintain knowledge of regulatory changes, new trends, and employment laws
Maintained "open door" policy to encourage employee communications and resolution of issues.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
Structured compensation and benefits according to market conditions and budget demands.
Managed time efficiently in order to complete all tasks within deadlines
Used critical thinking to break down problems, evaluate solutions and make decisions
Organized and detail-oriented with strong work ethic
Passionate about learning and committed to continual improvement.
Self-motivated, with a strong sense of personal responsibility.
Business Based Human Resources Consultant II
Farmers Insurance Group
05.2011 - 09.2015
Managed human resources for 800 employees across compensation, benefits, wellness, safety, and payroll to ensure optimal productivity
Coached and guided manager decisions related to employee promotions, salary administration, professional development, and career counseling
Facilitated organizational development initiatives to conduct performance management and talent assessment
Analyzed periodic employee relations-related analytical data trends to formulate and implement action plans
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies
Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
Skilled at working independently and collaboratively in team environment
Strengthened communication skills through regular interactions with others
Participated in team projects, demonstrating ability to work collaboratively and effectively
Organized and detail-oriented with strong work ethic.
Proved successful working within tight deadlines and fast-paced environment.
Human Resources Manager
Renzenberger, Inc.
09.2010 - 05.2011
Oversaw human resources activities for 2300 employees across 23 states and led team of ten human resource specialists
Provided consultation services to leadership and department heads regarding talent management, employee relations concerns, and payroll issues
Fostered culture of flexibility and acceptance by maintaining open communication with employees and factoring team perspectives into new strategies
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives
Prioritized and delegated daily work tasks to meet anticipated project goals
Directed programs, policies, and processes to improve operational efficiency
Formulated corrective action plan through analysis of management feedback and consultation with employees
Managed full-cycle human resource operational activities to maximize employee performance
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
Human Resources Business Partner
Time Warner Cable
Kansas City, MO
05.2005 - 02.2008
Supported human resources department overseeing activities in multiple business units
Provided coaching with managers to support problem-solving and employee relations issues
Partnered with leadership to provide consultation to understand human resource practices to improve leadership skills
Collaborated with business leaders to evaluate and optimize human resources policies
Served as liaison between management and employees by handling questions and helping resolve work-related problems
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues
Managed full cycle of recruiting, hiring, and onboarding new employees
Education
Master of Business Administration - Business Administration
University of Phoenix
Bachelor of Science - Psychology
Central Missouri State University
Skills
Human Capital Management
Problem Solving
Compensation and Benefits Administration
Leadership Training and Development
Relationship Building
Strategic Communication
Onboarding, Training and Development
Employee Engagement Strategies
Organizational Development
Coaching and Mentoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Senior Director Human Resources
The Corridor Group Holdings, LLC
01.2016 - Current
Business Based Human Resources Consultant II
Farmers Insurance Group
05.2011 - 09.2015
Human Resources Manager
Renzenberger, Inc.
09.2010 - 05.2011
Human Resources Business Partner
Time Warner Cable
05.2005 - 02.2008
Master of Business Administration - Business Administration