Barbara Netters
Baton Rouge,LA
Summary
To work within an organization where customer service is a priority, and the handling of multiple tasks simultaneously is a requirement, while utilizing my skills to promote business development.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
54
54
years of professional experience
Work History
Cashier
Walmart
05.2020 - Current
- Exercise excellent phone support.
- Provide professional assistance to customers with contract agreement and terms.
- Responsible for correcting, voiding, explaining staff invoices.
- Responsible for balancing all payables and receivables.
- Responsible for accounting, payroll, preparing deposits for employee expenses.
- Handle all cash deposits including daily bank deposits.
- Responsible for daily accounting, inventory, customer service and personal information.
- Responsible for employee development and maintaining a equal cash flow.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Trained new cashiers on register operations and customer service protocols.
- Managed cash drawer, ensuring accurate balances during shifts and end-of-day reconciliation.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management, including restocking merchandise and monitoring stock levels effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
Office Manager
Olindes Furniture
09.2005 - 03.2020
- Implemented the 'Basics' principles established by the founders with precision.
- Responsible for store doors being locked, lights turned off and property secure.
Reconciliation Specialist
Bank One
09.1998 - 08.2005
- Provide excellent customer service.
- Responsible for assisting customers on banking transactions.
- Provide personalized customer service to meet or exceed clients time and quality expectations.
- Resolved inquiries by mail.
- Investigate customer inquiries and complaints.
- Key information timely and accurately into case management tools.
- Deviate from established scripts and protocols to resolve issues.
Loan and Adjustment Specialist
Louisiana National Bank | Premier Bank
01.1998 - 09.1998
- Responsible for making sure customer had proper insurance on vehicles.
- Responsible for processing new customer accounts, fee waiver and all other data pertaining to customer.
- Responsible for processing fee waivers, vouchers for payment of premiums and verifies that payments have been processed.
- Fill data on renewal policy applications and forwards applications to insurance company.
Account Representative
Louisiana National Bank | Bank of Louisiana
08.1971 - 05.1972
- Responsible for handling of all billing of premiums on vehicles.
- Responsible for making sure customer had proper insurance on vehicles.
- Responsible for processing fee waivers, vouchers for payment of premiums and verifies that payments have been processed.
- Fill data on renewal policy applications and forwards applications to insurance company.
Education
Diploma - General Studies
Capital Senior High
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San Bernardino Valley College
San Bernardino, CASkills
- 10-Key
- Microsoft Office
- Type 40 wpm
- Supervisory experience
- Prior customer service experience
- Highly dependable
Timeline
Cashier
Walmart
05.2020 - Current
Office Manager
Olindes Furniture
09.2005 - 03.2020
Reconciliation Specialist
Bank One
09.1998 - 08.2005
Loan and Adjustment Specialist
Louisiana National Bank | Premier Bank
01.1998 - 09.1998
Account Representative
Louisiana National Bank | Bank of Louisiana
08.1971 - 05.1972
Diploma - General Studies
Capital Senior High
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San Bernardino Valley College
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