Barbara Ornelas
Tulsa,OK
Summary
Adaptable front desk receptionist with experience in various industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules and maintaining reception and waiting for areas. Hands-on skills in using applications such as MS Office to facilitate daily office operations.
Overview
19
19
years of professional experience
Work History
Administrative Assistant & Receptionist
Westco International
04.1995 - 08.2012
- Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
- Maintain log books, including sign-in/out logs, and calls received.
- Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
- Maintained executives calendars by planning and scheduling conferences and travel.
- Manage front office reception area by cleaning and organizing desk and visitor lobby.
Front Desk Receptionist
US Cellular Corporate Office
03.1993 - 03.1995
- Answered high volume of phone calls, booked appointments, and greeted clients.
- Offered clients beverages, prepared them for color services, and collected and processed payments for services rendered.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
Lyons High School
Lyons, KS1970
Skills
- Customer service
- Office administration
- Data Entry
- Schedule management
- Office maintenance
- Inventory and supply management
Timeline
Administrative Assistant & Receptionist
Westco International
04.1995 - 08.2012
Front Desk Receptionist
US Cellular Corporate Office
03.1993 - 03.1995
High School Diploma -
Lyons High School
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