Barbara Ortega
DENVER,Colorado
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experience in a variety of departments. Self-motivated and career driven. Ready to apply all experiance and knowledge to a growing business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Rhino Power Wash Residential and Commercial
Manage
02.2019 - Current
- Prepared trucks for jobs by loading tools, equipment and cleaning chemicals.
- Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
- Communicated with clients and limited work equipment near entrances to minimize disruptions to businesses.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Snow removal
- Exterior cleaning
- Excellent Senior and veteran customer service
Certified Notary Public
Self-employed
07.2021 - Current
- Updated journal with names and dates for permanent record.
- Administered oath to document signers to obtain affirmation of truth.
- Checked documents and identifying credentials for all parties.
- Looked for signs of fraud or coercion and refused notarization.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Set up and managed appointments for client notary services.
Tax Preparer
Jackson Hewitt
11.2023 - 02.2024
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Calculated estimated tax payments for clients.
- Researched tax implications for various deductions and credits.
- Utilized tax software to prepare returns and meet deadlines.
- Prepared US, multistate, and international tax returns for business clients.
- Analyzed financial records to verify accuracy of tax returns.
Custom T-Shirt Designer/Digital Printer Operator
Self-employeed
02.2021 - Current
- Designed sampling displays to enhance consumer interest.
- Used drawing, computer-aided design (CAD) and draping techniques to develop ideas and communicate strategies to others.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Prepared and operated offset printing press for maximum efficiency and production.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Senior and Veteran Assistance-Housecleaning
Self Employed Services
08.2017 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Provided services to seniors and veterans
- Assisted with applications and form filing
- Move-ins and Move-out
- Computer technician support, training, repair, connect.
- Snow shovel/removal
- Companionship
Photobooth Attendant
Self Employed Services
04.2020 - Current
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Camera printer and booth set-up
- Photography setting set-up
- Photography
- Printing Photos
- Lighting setup
- Made and setup Props for Special occasions
- Balloon Arch Displays
- Designed Photo borders
- Appointment timing and scheduling
Auto Detailer
Self Employed Services
02.2020 - Current
- Mobile Auto Services
- Seatbelt Cleaning
- Engine Cleaning
- Interior shampooing
- Vacuumed interiors of vehicles to remove dirt and debris.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Chemical knowledge
- Environment wastewater Knowledge
- Followed safety guidelines for cleaning vehicles and equipment.
- Utilized high-pressure washers to clean vehicles and equipment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Delivery Driver
GoPuff
09.2020 - 04.2022
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Delivery Driver
Amazon Flex
11.2022 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Lifted, lowered, and carried packages typically weighing 25 pounds throughout regular course of delivery.
Hot Dog Cart
Self-employeed
05.2019 - Current
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Memorized dynamic menu options to accurately relay offerings to guests.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Party Rental Equipment
Self-employeed Services
03.2018 - Current
- Executed sales and marketing initiatives to increase revenue for company.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Implemented rental asset processes and cleanliness standards.
- Placed sales calls and handled sales for incoming customer calls.
- Cotton Candy machine maintenance and cleaning,rental
- Snow-Cone machine operation and maintenance,cleaning and rental
- Addressed legal rental agreement
- Payment
- Ordered supplies
- Kept records of supplies and inventory
- Table, chairs and tent rental
Repair Dryer
Self-employeed Service
07.2017 - Current
- Performed routine cleaning and preventive maintenance on dryer and related machinery.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Made proper repairs on dryers
- Machine tested for repair diagnoses
- Ordered parts
- Set-up relocate machines
Handmade Crafts Artist
Self Employed Services
12.2016 - Current
- Designs memorial flower crosses, candles, angel photos
- Designs diaper cakes and wreaths for any occasion
- documents to determine project directives.
- Attached subassemblies together using glue, dowels, nails, screws and clamps.
- Kept tools, equipment and work areas properly maintained.
- Drew detailed job specifications to discuss and plan projects with clients.
Housekeeping Cleaner
Courtyard by Marriott
04.2011 - 02.2012
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Sorted, laundered and put away various laundry items.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Mechanic
Self Employed Services
04.2021 - Current
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Calculated costs of materials and labor to prepare detailed repair estimates.
- Repaired and replaced worn and damaged components.
- changed and topped off fluids
- Replaced starter, radiator, temperature sensors,
Education
Emily Griffith Technical College
Denver, COSkills
- Detailed orientated
- In-depth knowledge of local neighborhoods
- Pressure washing
- Can lift up-to 60 pounds
- Operations management
- Document verification
- Proficient in microsoft word, excel
- Recordkeeping skills
- Power of attorney
- Mail handling
- Self motivation
- Telephone and email etiquette
- Billing processing
- Proofreading
- Expense validation
- Accounting
- Document scanning
- Invoice processing
- Vendor relations
- Estate planning
- Verbal and written communication
- Business development
- Clean MVR
Certification
- CNP - Certified Notary Public
- E-file certified
- PTIN License
- Remote CNP- Remote Notary Public
Timeline
Tax Preparer
Jackson Hewitt
11.2023 - 02.2024
Delivery Driver
Amazon Flex
11.2022 - 06.2023
Certified Notary Public
Self-employed
07.2021 - Current
Mechanic
Self Employed Services
04.2021 - Current
Custom T-Shirt Designer/Digital Printer Operator
Self-employeed
02.2021 - Current
Delivery Driver
GoPuff
09.2020 - 04.2022
Photobooth Attendant
Self Employed Services
04.2020 - Current
Auto Detailer
Self Employed Services
02.2020 - Current
Hot Dog Cart
Self-employeed
05.2019 - Current
Rhino Power Wash Residential and Commercial
Manage
02.2019 - Current
Party Rental Equipment
Self-employeed Services
03.2018 - Current
Senior and Veteran Assistance-Housecleaning
Self Employed Services
08.2017 - Current
Repair Dryer
Self-employeed Service
07.2017 - Current
Handmade Crafts Artist
Self Employed Services
12.2016 - Current
Housekeeping Cleaner
Courtyard by Marriott
04.2011 - 02.2012
Emily Griffith Technical College
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