Barbara Ozga
Clifton,NJ
Overview
28
28
years of professional experience
Work History
Bank Teller II
Spencer Savings Bank
Garfield, New Jersey
09.2022 - Current
- Processed customer transactions efficiently and accurately.
- Educated clients on credit union products and services.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Delivered exceptional service to customers in person or over telephone.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Prepared official checks for customer and internal bank needs.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Bank Teller
Polish & Slavic Federal Credit Union
Clifton, NJ
01.2019 - Current
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Explained bank services, financial products and applicable fees to customers.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Maintained confidentiality of bank records and client information.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Welcomed customers and offered pleasant service during entire transaction.
- Opened new checking, savings and lines of credit for customer accounts.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Trained employees on cash drawer operation.
- Directed specific questions to appropriate branch personnel.
- Issued and redeemed money orders, cashier checks, traveler's checks, and savings bonds.
- Foreign Currency Exchange and wire transfer
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Technician
Bio-Reference Laboratory, Inc.
Elmwood Park, NJ
04.2002 - 10.2003
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.
- Met quality control standards by examining specimens for adequacy and appropriateness.
Accountant
City Hall Nowa Deba
Nowa Deba, Poland
05.1998 - 05.2000
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Examined financial statements and income statements to review company's financial performance.
- Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
- Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
- Calculated and prepared checks for utilities, taxes and other payments.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Processed both outgoing and incoming payments and invoices.
- Established and maintained automated and manual accounting records, post receipts and turn-ins, and performed dues-ins and dues-outs accounting.
- Analyzed documentation and standard financial statements for accuracy.
President of Parish Council
Saint John Kanty Church
Clifton, NJ
10.2020 - Current
- Sustained organizational growth, revenue and profit generation and EBITDA (earnings before interest, taxes, depreciation, and amortization).
- Planned, developed and executed strategies which resulted in $[Amount] annual sales revenues.
- Coordinated with leadership to develop and implement organizational strategies and promote progress towards business objectives.
- Delivered speeches, attended industry conferences, and wrote articles to promote company image and engage with buyers.
- Implemented monthly brown-bag lunches to sit down with employees, brainstorm, discuss issues and provide feedback.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Scheduled and coordinated events and activities.
- Reported results of council actions, fundraisers and committees.
- Volunteered and served at school and council events.
- Tracked department expenses and revenue to meet budget requirements.
- Conduct and Preside over all meetings of the council and the Executive committee
- Call regular and special meeting of the parish council and Executive committee.
- Prepare agenda for Executive Committee and for all Parish Council Meetings
- Coordinate Parish administration and operation with Pastor of Church.
- Execute documentation associated with Parish commitments whenever authority for same is not vested to other authority by virtue of Parish Articles of Incorporation.
- Actively listening to the needs and concerns of the parishioners
Manager of Parish Office
Saint John Kanty Church
Clifton, NJ
01.2019 - Current
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Keyed in customer contacts and delivery dates to update details in Parish databases.
- Managed office inventory and placed new supply orders.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Calculated contributory value of office programs through data entry and statistical analysis.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
Religion Teacher
Saint John Kanty Church
Clifton, NJ
01.2018 - Current
- Created classroom syllabi based upon main semester topics and instructional targets.
- Delivered lectures to undergraduate and graduate students on ethics, logic and contemporary religious thought.
- Encouraged students expand horizons by sharing thoughts during class sessions while also being mindful of others' opinions.
- Delivered exciting and informative lectures on various philosophy subjects, including ethics, critical thinking and contemporary moral issues.
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
- Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
- Explored foundational learning concepts with students through hands-on activities, videos and class discussions.
Education
MBA - Public Administration
Maria-Curie Sklodowska University
Lublin, Poland05.2000
BBA - Business Administration And Management
Higher School of Administration And Management
Przemysl, Poland06.1998
High School Diploma -
High School of Economics & Finance
Nowa Deba, Poland06.1995
Some College (No Degree) - ESL Program
Passaic County Community College
Paterson, NJSkills
- Microsoft Office
- Basic Math
- People Skills
- Computer Skills
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Problem Resolution
- Team Management
- Active Listening
- Training & Development
- Team Building
- Work Ethic
- Relationship Building
- Organizational Skills
- Fluent knowledge of Polish and English languages
Timeline
Bank Teller II
Spencer Savings Bank
09.2022 - Current
President of Parish Council
Saint John Kanty Church
10.2020 - Current
Bank Teller
Polish & Slavic Federal Credit Union
01.2019 - Current
Manager of Parish Office
Saint John Kanty Church
01.2019 - Current
Religion Teacher
Saint John Kanty Church
01.2018 - Current
Technician
Bio-Reference Laboratory, Inc.
04.2002 - 10.2003
Accountant
City Hall Nowa Deba
05.1998 - 05.2000
MBA - Public Administration
Maria-Curie Sklodowska University
BBA - Business Administration And Management
Higher School of Administration And Management
High School Diploma -
High School of Economics & Finance
Some College (No Degree) - ESL Program
Passaic County Community College