Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Paluzzi

Naples,FL

Summary

Accomplished Director of Sales Administration at Empire Office, Inc., adept in optimizing sales processes and enhancing customer satisfaction. Excelled in account management and sales administration training, leading to significant business growth. Demonstrated ability to exceed team goals through strategic improvements and effective leadership, showcasing both hard and soft skills essential for sales support. Sales Administrator performer with solid history of success, managing accounts and maintaining solid account relationships. Continuously monitoring orders & conditions to stay responsive to the customer. Project management abilities.

Overview

42
42
years of professional experience

Work History

Director of Sales Administration

Empire Office, Inc.
01.2009 - 05.2024
  • Managed team of sales support staff, providing guidance, coaching and support.
  • Worked closely with the sales support teams to understand customer needs and requirements.
  • Monitored and coordinated workflows with sales teams to optimize resources.
  • Collaborated with management to implement continuous improvements and exceed team goals.
  • Discussed presentations for clients with sales support to show success and credibility of products.

Sales Administrator

Empire Office, Inc.
04.1982 - 01.2009
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Worked closely with the customer to understand their needs and requirements.
  • Consistently serviced accounts to maintain active contacts.
  • Built relationships with customers to establish long-term business growth.
  • Managed accounts to retain existing relationships.
  • Prepared presentations for clients showing success and credibility of products.

Education

No Degree - Interior Design

Fashion Institute of Technology
New York, NY
05.1982

High School Diploma -

Bloomfield Senior High School
Bloomfield, NJ
06.1980

Skills

  • Sales Administration training
  • Sales Administration management
  • Sales Administration team training
  • Sales Administration process optimization
  • Sales Administration Operating Procedures and Policies
  • Account Management
  • Sales Targeting
  • Sales Administration processes
  • Customer Billing

Timeline

Director of Sales Administration

Empire Office, Inc.
01.2009 - 05.2024

Sales Administrator

Empire Office, Inc.
04.1982 - 01.2009

No Degree - Interior Design

Fashion Institute of Technology

High School Diploma -

Bloomfield Senior High School
Barbara Paluzzi