Barbara Parsons
Cocoa,FL
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
28
28
years of professional experience
Work History
Office Manager
Pelican Lawn & Pest Control, Inc.
Cocoa, FL
12.2002 - 08.2024
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Entered daily invoices with in-house accounting software.
Customer Service
Hillsman Modular Molding
Titusville, FL
05.1996 - 12.2022
- Ensured that customer service standards were met by providing excellent customer service skills.
- Trained new customer service representatives on product knowledge and customer service skills.
- Resolved customer service issues as needed.
- Developed customer service policies, procedures and standards.
Education
High School Diploma -
Vernon Verona Sherrill High School
Verona, NY06-1988
Skills
- Billing
- Inventory Control
- Customer Service
- Office Management
- Payroll and budgeting
- Mail handling
- Bookkeeping
- Data Entry
- Clerical Support
- Credit and collections
Timeline
Office Manager
Pelican Lawn & Pest Control, Inc.
12.2002 - 08.2024
Customer Service
Hillsman Modular Molding
05.1996 - 12.2022
High School Diploma -
Vernon Verona Sherrill High School
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