Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Patrick

Bradenton,FL

Summary

Accomplished professional with a proven track record at Step by Step, adept in problem-solving and interpersonal communication. Spearheaded initiatives improving operational efficiency and client satisfaction. Expert in process improvement and team leadership, achieving significant enhancements in service delivery and collaboration.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Adept individual with more than 6 years working as revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver quality solutions and enhance organizational performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Recent graduate with foundational knowledge of individual, family And group counseling for substance abuse disorders. And hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

8
8
years of professional experience

Work History

Manatee County School District

W.D. Sugg Middle School
03.2022 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Psychiatric Rehabilitation Counselor

Step by Step
07.2016 - 10.2022
  • Mobilized case management system to document service delivery and case progress.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Assisted clients in exploring career options and vocational goals.
  • Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Coordinated community resources and secured referrals.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Provided professional services and support in a dynamic work environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Paid attention to detail while completing assignments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Delivered services to customer locations within specific timeframes.

Assistant Living House Manager

Step By Step, Inc.
04.2017 - 03.2021
  • Assisted residents with daily hygiene and living tasks.
  • Managed day-to-day operation of home to comply with regulations and agency standards. Worked with 20-25 clients each day. Med-tech certified handled medications for all clients in living facility.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Oversaw budget to manage expenditures and control costs.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Established and enforced safety protocols and guidelines for staff.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Monitored staff performance and provided feedback to drive productivity.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Maintained required records of work hours, budgets and payrolls.

Education

Bachelor of Science - Criminal Justice/ Human Services

Colorado Technical University
Colorado Springs, CO
12-2024

Skills

  • Policy administration
  • Training and development
  • Process optimization
  • Management consultation
  • Project management
  • Administration and reporting
  • Interpersonal communication
  • Revenue forecasting
  • Staff training
  • Cross-functional team leadership
  • Reporting and documenting
  • Quality control
  • Process improvement
  • Performance tracking and evaluation
  • Customer service
  • Performance evaluation
  • Conflict resolution
  • Problem-solving
  • Active listening

Timeline

Manatee County School District

W.D. Sugg Middle School
03.2022 - Current

Assistant Living House Manager

Step By Step, Inc.
04.2017 - 03.2021

Psychiatric Rehabilitation Counselor

Step by Step
07.2016 - 10.2022

Bachelor of Science - Criminal Justice/ Human Services

Colorado Technical University
Barbara Patrick