BARBARA PATRONE
Spokane,WA
Summary
Addiction Studies student working toward SUDP-T certification, seeking a practicum placement within a behavioral health or substance use treatment setting. Brings experience in patient care, crisis de-escalation, and trauma-informed, client-centered support.
Overview
1
1
Certification
Work History
Caregiver
DSHS
Spokane, WA
- Supported clients with complex behavioral and emotional needs.
- Provided structure, monitored triggers, and responded to escalating situations.
- Used calm communication to de-escalate crises safely and effectively.
- Developed trusting relationships while maintaining ethical professional boundaries.
- Assisted individuals navigating trauma, instability, and behavioral health challenges.
Patient Care Coordinator
Providence Healthcare
Spokane, WA
- Coordinated patient needs across interdisciplinary clinical teams.
- Advocated for patients and ensured clarity in communication and care plans.
- Managed high-volume calls, scheduling, and documentation with accuracy.
- Provided calm, empathetic support to patients and families.
- Known for reliability, professionalism, and maintaining a supportive care environment.
Education
Addiction Studies Program
Spokane Falls Community College
Skills
- Crisis de-escalation
- Trauma-informed communication
- Motivational interviewing (student level)
- Client advocacy
- Behavioral monitoring and support
- Confidential documentation
- Strong interpersonal communication
- Ethical and professional boundaries
Certification
- SUDP-T (in progress)
- CPR/First Aid
Timeline
Caregiver
DSHS
Patient Care Coordinator
Providence Healthcare
Addiction Studies Program
Spokane Falls Community College
Professional Strengths
- Calm under pressure
- Reliable and detail-oriented
- Strong rapport-building skills
- Person-centered and culturally responsive
- Organized and efficient