Barbara Perez
Hialeah,FL
Summary
A position as an administrative assistant, receptionist, or secretary. Knowledgeable Behavior Technician with over Two years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
RBT
Blooming Behavior Health
Miami, FL
12.2022 - Current
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Communicated effectively with families about their child's progress in therapy sessions.
- Implemented interventions outlined in behavior plans with precision and accuracy.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
Receptionist
Ohealth by Dr.T
Pembroke Pines, FL
08.2021 - 12.2022
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
EKG Tech (Electrocardiographic Technician)
Diagnostic Medical Imaging
Hialeah, FL
12.2020 - 06.2021
- Keeping patients informed on every step of the procedure
- Identifying and diagnosing heart conditions
- Monitoring patient blood pressure
- Collecting cardiovascular data for analysis by doctors
- Working alongside doctors and nurses
- Setting up EKG components including EKG tracings for accurate readings
- Ensuring the safety and comfort of patients
- Monitoring EKG equipment and reporting any malfunctions.
Office Assistant
Savian Medical Center
Miami, FL
12.2019 - 03.2020
- Making appointments for all staff or for specific employees, such as executives
- Processing bills and helping clients or customers if they have any questions about their charges
- Organizing files for billing, customer and client records, etc
- Directing visitors to the correct office
- Responding to all customer inquiries in a polite and timely manner
- Verbal and written communication skills to interact clearly with customers, vendors, and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Patience and listening skills to respond appropriate and interact positively with upset customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
Front Desk Officer
Charbry Corp Inc
Miami, FL
03.2017 - 02.2018
- Arranging staff meetings and scheduling appointments
- Answering or transferring phone calls and taking messages for select staff members
- Maintaining the office calendar
- Writing memos, correspondence, invoices, receipts, spreadsheets, and other reports as needed
- Keeping the office database and filing system up to date and organized
- Purchasing office supplies and work with vendors
- Working with office equipment vendors to purchase and maintain office equipment such as printers and fax machines
- Strong leadership skills
- Excellent written and verbal communication
- Experience with various forms of office software and equipment
- Able to write reports and presentations
- Good interpersonal skills
- Ability to work with staff across multiple departments
- Ability to work with budgets and create spreadsheets.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL04-2024
High School Diploma -
Imater Academy Middle/High School
Skills
- Experience in answering inquiries and obtaining information for general public, customers, visitors, and other interested parties
- Transition Planning
- Vocational Skills
- Social Skills Development
- Communication
- Data Collection
Additional Information
Completed Community Hours at IMater Academy Middle/High School as a Front Desk Clerk answering calls, reviewing files, interacting with customers.
Detailed References
Yumarys Gonzalez, Manager, Charbry Corp Inc, Hialeah, FL, yumarys2008@yahoo.com, 7867383235
Licenses Certificates Training
- First Responder, Imater Academy, 02/01/2021
- EKG Technician Certificate, IMater Academy Middle/High School, 01/01/2021
Activities
- Several speeches, debate
- Participated in activities such as Robotics, Early Childhood, Dance, Cheerleading
- Received Honors and AP classes
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
RBT
Blooming Behavior Health
12.2022 - Current
Receptionist
Ohealth by Dr.T
08.2021 - 12.2022
EKG Tech (Electrocardiographic Technician)
Diagnostic Medical Imaging
12.2020 - 06.2021
Office Assistant
Savian Medical Center
12.2019 - 03.2020
Front Desk Officer
Charbry Corp Inc
03.2017 - 02.2018
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
Imater Academy Middle/High School
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