Barbara Perez
Lake Worth,FL
Summary
I am a passionate worker with experience serving patients with diverse needs by applying behavior modification strategies. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Self-employeed
Lake Worth, FL
05.2023 - Current
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Tracked data and monitored progress of student's goals and objectives.
- Maintained accurate records of all sessions conducted with clients.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
- Developed basic strategies to promote patient safety, wellness and independence.
Daycare Assistant
Kids College
Lake Worth , FL
01.2022 - 05.2023
- Provided supervision and care to young children ranging from infants to pre-school age.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Developed positive relationships with parents through communication about their child's daily activities.
- Attended workshops related to early childhood education topics such as language development or nutrition.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Medical Office Assistant
Israel Machin, M.D.P.A
Lake Clarke Shores, FL
05.2022 - 02.2023
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Verified insurance coverage for each patient visit.
- Managed medical records using an electronic health record system.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
Car Salesperson
Keys Motors
West Palm Beach, FL
01.2021 - 05.2022
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Created detailed reports of daily sales activities for management review.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Service Technician
Napelton Hyundai
Palm Beach Gardens, FL
08.2020 - 01.2021
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Resolved software-related issues by troubleshooting programs and applications.
- Communicated with vendors regarding supply orders and delivery timelines.
- Enforced safety regulations throughout the workplace to ensure compliance with OSHA standards.
Home Health Aide
Self-employeed
Lake Worth, FL
01.2020 - 08.2020
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Documented patient status and reported changes in care needs.
Education
High School Diploma -
Forest Hill Community High School
West Palm Beach, FL05-2020
Skills
- Collaboration with Professionals
- Self-Management Strategies
- Critical Thinking
- Problem-solving abilities
- Heartsaver CPR AED (CPR AED)
- Task Prioritization
- Organizational Skills
- Teamwork and Collaboration
- Care Coordination
- Data Entry
- Service-oriented mindset
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Client Safety and First-Aid
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- HIPAA
- CPR
- Civil Rights
- HIV
- Infection Control
- Medical Errors
- OSHA
- PCM
- Security Awareness
- Zero Tolerances
Timeline
Registered Behavior Technician
Self-employeed
05.2023 - Current
Medical Office Assistant
Israel Machin, M.D.P.A
05.2022 - 02.2023
Daycare Assistant
Kids College
01.2022 - 05.2023
Car Salesperson
Keys Motors
01.2021 - 05.2022
Service Technician
Napelton Hyundai
08.2020 - 01.2021
Home Health Aide
Self-employeed
01.2020 - 08.2020
High School Diploma -
Forest Hill Community High School
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