Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Microbiology Laboratory Technician
Sturdy Memorial Hospital
Attleboro, Massachusetts
03.2026 - Current
Processed patient specimens in Memorial Hospital microbiology laboratory, ensuring timely and accurate results.
Prepared cultures, stains, and slides for bacterial analysis.
Identified microbial organisms through analysis of culture characteristics and biochemical tests.
Monitored and maintained quality control for media, reagents, and equipment to uphold laboratory standards.
Communicated critical findings to nursing and clinical staff, facilitating prompt patient care decisions.
Medical Assistant
St. James Surgery Center
07.2013 - 12.2023
Executed pre/post-operative duties, including IV removal, taking vitals, conducting EKGs, transporting patients, and collecting patient history.
Performed instrument sterilization to maintain compliance with health standards and uphold patient safety.
Assisted with LenSx and Lasik surgeries, ensuring patient safety and comfort.
Customer Service Representative
Primarily Care, Inc.
01.2007 - 07.2013
Handled customer service inquiries, providing accurate information and support
Advised customers on benefits and eligibility, facilitating informed decision-making
Processed claims and conducted claim research to ensure timely resolution
Associate Billing Manager
Lighthouse Medical Billing, Inc.
12.2003 - 01.2007
Entered charges and processed payments to maintain cash flow and customer satisfaction.
Followed up on accounts receivable to ensure timely payments.
Reviewed denials and initiated appeals to recover revenue and minimize financial loss.
Entered demographic data to support accurate billing and compliance.
OB/GYN Medical Assistant
Marc Jaffe MD
08.1998 - 12.2003
Vital statistics/Patient history
Assisted physician during patient examinations to ensure thorough evaluations
Prepared for injections and minor surgeries, ensuring readiness and compliance with protocols
Executed sterilization of medical instruments to maintain safety and hygiene standards
Medical Assistant
Ophthalmic Surgeons
Johnston, Rhode Island
06.1996 - 08.1998
Prepared patients for ophthalmic exams in busy eye care practice.
Collected patient histories and documented symptoms in medical records.
Measured visual acuity, eye pressure, and pupil responses.
Assisted physicians with slit lamp and retinal imaging procedures.
Sterilized instruments and maintained exam room readiness.
Educated patients on lens care, testing steps, and follow-up visits.
Administered medications to patients pre-and post-operatively.
Assisted physicians during surgical procedures and exams.