Barbara Pfeffer
New Berlin,IL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
Work History
Office Manager
Southern Illinois University At Carbondale
Carbondale, IL
05.1994 - 12.2008
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Coached employees through day-to-day work and complex problems.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
Police Telecommunicator
Illinois State Police District 9
Springfield, IL
07.1988 - 09.1992
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Arts -
Southern Illinois University Carbondale
Carbondale, IL05.2000
Associate of Arts - Fine Arts
Lincoln Land Community College
Springfield, IL05.1992
Skills
- Performance Tracking and Evaluations
- Policy and Procedure Modification
- Information Confidentiality
- Office Management
- Staff Training
- Customer Service
- Project Management
- Team Management
- Scheduling and Coordinating
- Graphic Design
- Executive Travel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Office Manager
Southern Illinois University At Carbondale
05.1994 - 12.2008
Police Telecommunicator
Illinois State Police District 9
07.1988 - 09.1992
Bachelor of Arts -
Southern Illinois University Carbondale
Associate of Arts - Fine Arts
Lincoln Land Community College
Similar Profiles
Michael AgyemangMichael Agyemang
Python Workshop Instructor at Southern Illinois University Carbondale • Carbondale, ILPython Workshop Instructor at Southern Illinois University Carbondale • Carbondale, IL
Serenity ThomasSerenity Thomas
Resident Assistant at Southern Illinois University at CarbondaleResident Assistant at Southern Illinois University at Carbondale
Sukeerthi SSukeerthi S
Graduate Research Assistant at Southern Illinois University at CarbondaleGraduate Research Assistant at Southern Illinois University at Carbondale
Lex DemingLex Deming
Tutor for SIU Tutoring Center at Southern Illinois University at CarbondaleTutor for SIU Tutoring Center at Southern Illinois University at Carbondale
Adrienne StoneAdrienne Stone
Account Technician 1 at Secretary of State OfficeAccount Technician 1 at Secretary of State Office