Barbara Pierce
Housekeeper
Canon,GA
Summary
Accomplished housekeeper with expertise in cleaning techniques and laundry management, previously at Rivers Edge. Enhanced guest satisfaction by implementing green cleaning methods, boosting cleanliness ratings by 20%. Demonstrated strong communication skills, fostering teamwork and efficiency. Recognized for attention to detail and proactive problem-solving, contributing to a welcoming and hygienic environment.
Overview
2026
2026
years of professional experience
Work History
Housekeeper
Rivers Edge
2021 - Current
- Executed vacuuming, window cleaning, and dusting to uphold clean and comfortable commercial environments.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Dusted picture frames and wall hangings with cloth.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Operated electronic backpack vacuums and floor sweepers.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Education
High School Diploma -
Franklin County Georgia
Carnesville, GA08.1989
Skills
Cleaning techniques
Timeline
Housekeeper
Rivers Edge
2021 - Current
High School Diploma -
Franklin County Georgia