RAJAN THAPA
Mountain view,CA
Summary
Versatile professional with experience in military service, HVAC, food service management, and home appliance repair. Proven leadership skills and technical expertise across multiple industries.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HVAC Technician
Army National Guard
01.2024 - Current
- Serve as a dedicated member of the Army National Guard while working as an HVAC technician
- Maintain and repair heating, ventilation, air conditioning, and refrigeration systems in military facilities
- Conduct regular inspections and preventive maintenance on HVAC equipment
- Respond to emergency repair calls and troubleshoot complex HVAC issues
- Collaborate with team members to complete large-scale HVAC projects
- Participate in regular military training exercises to maintain combat readiness
- Assist in disaster relief efforts and other community support operations when called upon
- Maintain physical fitness standards and adhere to military protocols and procedures
- Receive ongoing training in the latest HVAC technologies and military tactics
- Demonstrate leadership skills in high-pressure situations and team-based environments.
General Manager
Mademoiselle Collette
01.2018 - 01.2023
- Progressed through roles including Barista, Shift Supervisor, Manager, and Operations Manager
- Oversaw daily operations of multiple cafe locations
- Developed and implemented strategic plans to improve efficiency and profitability
- Managed budgets, controlled costs, and optimized resource allocation
- Recruited, trained, and supervised a team of 30+ employees across locations
- Ensured compliance with food safety regulations and company policies
- Analyzed sales data and customer feedback to improve service quality and menu offerings
- Coordinated with vendors and suppliers to maintain inventory and manage costs
- Resolved customer complaints and maintained high customer satisfaction ratings
- Implemented marketing initiatives to increase brand awareness and drive sales growth.
Lead Barista and Supervisor
Eurest Food Service (Compass Group)
01.2015 - 01.2018
- Supervised a team of baristas, ensuring high-quality beverage preparation and customer service
- Trained new baristas on coffee preparation techniques, equipment use, and company standards
- Created and managed staff schedules to ensure optimal coverage during peak hours
- Maintained inventory of coffee beans, syrups, and other supplies, placing orders as needed
- Implemented quality control measures to ensure consistency in beverage taste and presentation
- Handled cash management and daily financial reporting
- Resolved customer complaints and maintained a positive dining experience
- Ensured compliance with food safety regulations and company policies
- Collaborated with management to introduce new menu items and seasonal promotions
- Conducted regular staff meetings to discuss performance, goals, and areas for improvement
- Assisted in catering events and special functions as needed.
Home Appliance Technician
Samsung Company, Nepal
01.2010 - 01.2015
- Diagnosed and repaired a wide range of home appliances including refrigerators, washing machines, dryers, dishwashers, and ovens
- Conducted on-site inspections and troubleshooting to identify issues with appliances
- Performed both electrical and mechanical repairs on various brands and models of home appliances
- Installed new appliances and provided customers with operational instructions
- Maintained detailed records of repair work, parts used, and customer interactions
- Advised customers on proper appliance maintenance and energy-efficient usage
- Managed inventory of spare parts and tools, ensuring availability for common repairs
- Stayed updated on the latest appliance technologies and repair techniques
- Provided cost estimates for repairs and replacement options to customers
- Ensured compliance with safety standards and regulations while performing repairs
- Demonstrated excellent time management skills, often completing multiple service calls per day.
Education
Associate Degree - Commerce
People's College
01.2004
Skills
- HVAC installation and repair
- Team leadership and management
- Customer service
- Food service operations
- Appliance repair and maintenance
Certification
- Type I EPA Certification
- Type II EPA Certification
- Universal EPA Certification
- Manager serveSafe Certification
Timeline
HVAC Technician
Army National Guard
01.2024 - Current
General Manager
Mademoiselle Collette
01.2018 - 01.2023
Lead Barista and Supervisor
Eurest Food Service (Compass Group)
01.2015 - 01.2018
Home Appliance Technician
Samsung Company, Nepal
01.2010 - 01.2015
Associate Degree - Commerce
People's College
Similar Profiles
Isaiah MillerIsaiah Miller
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Amelie ZuzoloAmelie Zuzolo
Honor Guard at Army National Guard Honor GuardHonor Guard at Army National Guard Honor Guard
Cole HeffnerCole Heffner
Intelligence Analyst at U.S. Army, Army National Guard, 28 IDIntelligence Analyst at U.S. Army, Army National Guard, 28 ID
Joselyne NortonJoselyne Norton
Military Officer at US Army & Army National GuardMilitary Officer at US Army & Army National Guard
Matthew ZelayaMatthew Zelaya
Facilities Coordinator at CBRE @ GoogleFacilities Coordinator at CBRE @ Google