Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Reese

Albany,GA

Summary

Critical-thinking Facility Manager with 20 years of proven successful cost-reduction techniques, efficient scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives. Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Qualified Medical Receptionist who brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns. Enthusiastic and eager to contribute to team success through hard work, attention to detail and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of medical procedures and training. Motivated to learn, grow and excel in the medical field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front Desk receptionist position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Home Facility Manager

Continuous Growth
Albany, GA
03.2022 - Current
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of 3 in day-to-day activities.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Conducted [Timeframe] inspections of facility grounds, external structure, systems, and equipment.
  • Held classes to teach staff facility procedures.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Prepared reports and schedules with accuracy.

Surgical Center Administrator

Southwest Georgia Urology Surgery Center
Albany, GA
01.2016 - 02.2018
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Collected, validated and distributed information to employees.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered and maintained departmental records in company database.
  • Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.

Patient Representative/Unit Secretary

Phoebe Putney Memorial Hospital
Albany, GA
12.2003 - 01.2016
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Monitored patient flow throughout day to maintain appointment times and schedules.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Facilitated communication between patients and various departments and staff.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for floor Nurses-physician medical facility, scheduling appointments and handling patient inquiries.
  • Organized patient files and streamlined operations to improve efficiency.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

Merit House Parent

Albany Area Community Service Board
Albany, GA
04.2003 - 12.2012
  • Provided emergency response during shifts and when on-call.
  • Collaborated with physicians regarding patient conditions, updates and necessary care changes.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Administered medications subcutaneously, orally and via IV.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Supported personal needs of residents dealing with diverse conditions.
  • Solved grievances and complaints by collaborating with residents.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Hourly House Parent

A T C Healthcare
Albany, GA
09.2000 - 04.2003
  • Provided emergency response during shifts and when on-call.
  • Collaborated with physicians regarding patient conditions, updates and necessary care changes.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Administered medications subcutaneously, orally and via IV.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Supported personal needs of residents dealing with diverse conditions.
  • Solved grievances and complaints by collaborating with residents.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Clerk/Typist

United States Census Bureau
Albany, GA
12.1999 - 09.2000
  • Accepted dictated notes and produced professional documents with outlined information.
  • Attended training associated with role to improve skills and boost speed.
  • Entered data into databases in alphabetic and numerical order.
  • Maintained computer filing system to store, retrieve and update completed Census Maps documents.
  • Prepared data by compiling and sorting information.
  • Maintained computer filing system to store, retrieve and update completed Census Maps documents.
  • Checked completed work for proper spelling, grammar, punctuation and format.
  • Answered and routed incoming calls and took messages when personnel were unavailable.

Education

No Degree - Respiratory Therapy

Darton College
Albany, GA

Bachelor of Arts - Theology

Southwest Georgia Theological Seminary
Sylvester, GA
05.2022

Associate of Arts - Theology

Southwest Georgia Theological Seminary
Sylvester, GA
05.2020

High School Diploma -

Monroe High School
Albany, GA
06.1972

Skills

  • Clerical Support
  • Facility Safety Management


  • User Experience
  • Customer Care
  • Scheduling
  • Office Systems Management
  • Customer Inquiries

  • Office Meetings

  • Technical Documentation

Timeline

Home Facility Manager

Continuous Growth
03.2022 - Current

Surgical Center Administrator

Southwest Georgia Urology Surgery Center
01.2016 - 02.2018

Patient Representative/Unit Secretary

Phoebe Putney Memorial Hospital
12.2003 - 01.2016

Merit House Parent

Albany Area Community Service Board
04.2003 - 12.2012

Hourly House Parent

A T C Healthcare
09.2000 - 04.2003

Clerk/Typist

United States Census Bureau
12.1999 - 09.2000

No Degree - Respiratory Therapy

Darton College

Bachelor of Arts - Theology

Southwest Georgia Theological Seminary

Associate of Arts - Theology

Southwest Georgia Theological Seminary

High School Diploma -

Monroe High School
Barbara Reese