Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Barbara Regula

Colonia,NJ

Summary

Experienced operations leader prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Vice President of Operations

Gelber Associates Inc
11.2009 - Current
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations across a portfolio of approximately 500 residential and commercial units
  • Streamlined operations by identifying inefficiencies and implementing process improvements to successfully manage multi-million portfolio of over 21 entities.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes across all operations
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations resulting in improved profits
  • Enhanced customer satisfaction by developing and implementing strategies to improve customer service quality across all organizations.
  • Increased company profits through performance optimization strategies and efficiency improvements including overhauling accounting and time management systems to streamline operations.
  • Implemented new technologies to automate processes, resulting in increased efficiency and ability to access real time balance, vacancy and accounting information.
  • Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives resulting in receipt of mayor's proclamation for fostering community connections.
  • Played a key role in supporting Executive Team in reviewing, identifying, and prioritizing strategic initiatives resulting in improved performance of the overall portfolio.
  • Identified opportunities to improve business process flows and productivity, developed and implemented solutions to achieve those goals resulting in automated collection systems.
  • Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics including developing expertise in forensic accounting.
  • Identified issues with workforce and material sourcing and implemented successful solutions to streamline maintenance.
  • Oversaw supply chain operations, ensuring timely delivery of products while minimizing costs resulting in increased customer satisfaction and retention.
  • Increased profitability with cost control measures and revenue generation initiatives resulting in nearly 50% reduction in overhead costs.
  • Spearheaded change management initiatives, fostering a culture of adaptability and innovation within the organization with emphasis on embracing constant change to meet everchanging business environment.
  • Enhanced shareholder value through diligent cost management and revenue growth strategies.
  • Improved organizational efficiency, identifying and adopting technology solutions for process automation including complete overhaul of property management system.
  • Streamlined operations and reduced overhead costs by eliminating redundancy and implementing automation.
  • Trained and guided team members to maintain high productivity and performance metrics meeting and exceeding customer satisfaction goals resulting in low turnover and almost non-existent vacancy rates.
  • Interacted well with internal and external customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service and reducing turnover costs.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports resulting in significantly lowering outside accounting costs and lead time for preparation of tax returns across multiple entities within the portfolio.
  • Streamlined audit process reducing costs and realizing hidden savings opportunities.
  • Oversaw and processed employee benefits packages and payroll including tracking employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Established and administered 401K plan increasing employee satisfaction and retention.
  • Managed purchasing, sales, marketing and customer account operations efficiently resulting in lower operations costs and increased profit margins.
  • Prepared reports to various state and local governmental authorities to ensure compliance with various agencies.
  • Managed various financial accounts across multiple banks including A/R, A/P and Collections related to business banking, investment banking, trusts and mortgages.

Project Manager

SBA Network Services
01.2005 - 09.2009
  • Plummeted expenditures by 60% from $200K+ to $85K per month while directing 7 territories generating $20M+ in annual revenues.
  • Molded and assigned project management team into a top-functioning group.
  • Overcame the challenge of the previously poorly documented projects to successfully close them with few losses, persistently meeting with the client to accurately reconcile operational and financial functions.
  • Supervised and trained 2 Project Managers and other support staff.
  • Supported the A/R, A/P, and Collections departments as a liaison to company suppliers.
  • Crafted client proposals outlining the results for final reconciliation.
  • Stepped up to dually perform as a Business Analyst during a temporary vacancy.

Education

Bachelor of Science - Computer Science

New Jersey Institute of Technology
Newark, NJ

Master of Science - Management

New Jersey Institute of Technology
Newark, NJ

Skills

  • Strategic planning and execution
  • Organizational development
  • Cost analysis and savings
  • Business development
  • Operations oversight
  • Budget control
  • Operations management
  • Leadership training
  • Purchasing and planning
  • Process improvements
  • Strategy development
  • Financial controls implementation

Accomplishments

  • Achieved efficiency improvement by introducing Buildium software for streamlined property management tasks.

Certification

The state of New Jersey Notary Public Commission

Member of Beta Gamma Sigma

Languages

Polish
Native or Bilingual

Timeline

Vice President of Operations

Gelber Associates Inc
11.2009 - Current

Project Manager

SBA Network Services
01.2005 - 09.2009

Bachelor of Science - Computer Science

New Jersey Institute of Technology

Master of Science - Management

New Jersey Institute of Technology

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Barbara Regula