Barbara Richters
Logan,Utah
Summary
This resume prioritizes your recent RBT experience and clinical skills, linking them perfectly to your Social Ecology degree.
Highly reliable and organized professional with deep experience in business operations, client services, and team collaboration. Education includes a B.S. in Social Ecology from UC Irvine (cum laude). Proven ability to manage high-volume workflows, ensure customer satisfaction, and lead operational improvements in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
46
46
years of professional experience
1
1
Certificate
Work History
Odd Jobs
Various
04.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Autism Support Worker
Autism Family Coach & Behavioral Consultant (Self-Employed)
01.2016 - 01.2020
- Provided specialized behavioral coaching and relationship guidance to families of children with ASD, improving communication and family dynamics.
- Designed and implemented personalized programs to foster social skills development, team sports participation, and peer interaction techniques.
- Managed a profitable private consulting practice, overseeing all aspects of client acquisition, service delivery, and financial administration.
Registered Behavior Technician
Autism Footprints
02.2016 - 06.2016
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Owner/Principal Agent Richters Insurance
01.1991 - 01.1998
- Managed all facets of a small, profitable business, ensuring consistent profitability and high client retention rates.
- Oversaw financial operations including payroll, accounts payable, and accounts receivable.
Agency Operations Manager/P&C Producer (Promoted from Bookkeeper)
01.1980 - 01.1991
- Operational Turnaround: Spearheaded operational improvements that resolved a massive work backlog, increasing workflow efficiency from 0% current to 80% fully caught up.
- Client Relations: Managed relationships with key clients, including Fountain Valley Medical Center and Hospital.
Education
Bachelor of Science (B.S.) - Social Ecology
University of California, Irvine
Irvine, CA01.1995
Skills
- Crisis intervention and de-escalation strategies
- Soft Skills: Patience, Compassion, Communication, Collaboration, Record-Keeping
- Software: CentralReach MS Office
- Proficient in Microsoft Office Suite (Word, Excel, Outlook), Email, and modern communication platforms
- Flexible and adaptable
- Decision-making
- Active listening
Certification
- Registered Behavior Technician (RBT Certification) |2016-2018
- Property & Casualty Insurance Producer License | State of California | Expires: February 1, 2026
Timeline
Odd Jobs
Various
04.2021 - Current
Registered Behavior Technician
Autism Footprints
02.2016 - 06.2016
Autism Support Worker
Autism Family Coach & Behavioral Consultant (Self-Employed)
01.2016 - 01.2020
Owner/Principal Agent Richters Insurance
01.1991 - 01.1998
Agency Operations Manager/P&C Producer (Promoted from Bookkeeper)
01.1980 - 01.1991
Bachelor of Science (B.S.) - Social Ecology
University of California, Irvine
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Documented and resolved back-logged work flow which led to increased income 15%, moral boost all departments, better cash-flow.
Core Strengths
- Customer Service Excellence
- Team Collaboration & Leadership
- Workflow Management
- Reliability & Strong Work Ethic
- Financial Acumen (AR/AP/Payroll)
- Problem Solving & Process Improvement
Education & Certifications
Pursuing Board Certified Behavior Analyst (BCBA) education starting in the next 3 months.