Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Riddle

Huntsville,AR

Summary

To obtain a position in the service industry for a company in need of an honest, dependable employee.

Overview

25
25
years of professional experience

Work History

Cleaning Crew Member

Go 2 Girls
07.2023 - 12.2024
  • Cleaning: Dusting, sweeping, vacuuming, mopping, and sanitizing surfaces
  • Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
  • Stocking: Replenishing supplies like toilet paper, hand wash, and paper towels
  • Maintenance: Performing routine inspections and maintenance, and carrying out heavy cleaning tasks
  • Attention to detail: Being able to spot and clean every area
  • Time management: Being efficient with cleaning schedules to meet deadlines
  • Customer service: Ability to understand the customer's needs and clean to their standards
  • Cleaning techniques: Knowledge of different cleaning techniques, such as deep cleaning

Cleaning Services

Mrs. Right Maid Services LLC
01.2011 - 05.2020
  • Cleaning: Dusting, sweeping, vacuuming, mopping, and sanitizing surfaces
  • Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
  • Stocking: Replenishing supplies like toilet paper, hand wash, and paper towels
  • Maintenance: Performing routine inspections and maintenance, and carrying out heavy cleaning tasks
  • Attention to detail: Being able to spot and clean every area
  • Time management: Being efficient with cleaning schedules to meet deadlines
  • Customer service: Ability to understand the customer's needs and clean to their standards
  • Cleaning techniques: Knowledge of different cleaning techniques, such as deep cleaning

CNA

CORE Nursing & Rehabilitation
09.2009 - 10.2010
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported needs of 10+ residents under long-term care.

Production

Ameriqual Food
05.2008 - 07.2009
  • Physical inventory control of outgoing stock and returns from/to production lines with handheld scanner and paper forms
  • Input data from paper forms into computer system at the end of each shift
  • Perform quality assurance inspections on MRE pouches
  • Also assembled boxes for production line finished product
  • Ensured production efficiency with timely adjustments.
  • Recorded food production data to enable performance monitoring.
  • Read and understood work orders from production management.
  • Anticipated, identified and reported production problems.
  • Improved production schedules by accurately forecasting material needs.
  • Generated and distributed production reports to meet deadlines.
  • Collaborated with production teams to ensure high-quality content creation, from concept development through post-production editing and finalization.

Supervisor/Salesperson (Brazil)

Claro Telecommunications
05.2006 - 11.2006
  • Company Overview: (Brazil)
  • Supervision of 2 sales clerks
  • Greeted visitors
  • Conducted inside sales
  • Introduced product to customers
  • Controlled stock
  • Performed bookkeeping duties
  • Consistently worked overtime, including weekends, and holidays
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Helped meet changing demands by recommending improvements
  • Gathered, organized and input information into digital database.

Receptionist (Brazil)

Bell Ponto Time Clock Company
06.2001 - 05.2004
  • Company overview: (Brazil)
  • Answered phone calls
  • Scheduled appointments
  • Delivered messages
  • Controlled stock clocks items to be replace
  • Performed bookkeeping duties
  • Assisted internal staff with clerical and administrative needs to maximize efficiency
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Attendant at a Bakery (Brazil)

La Bella dos Trilhos Bakery
02.2000 - 05.2001
  • Maintained clean and safe work area
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Exceeded high levels of customer service
  • Operated food preparation equipment (hot espresso machine and cold cut meat slicer)
  • Worked overtime and holidays as needed
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Utilized strong interpersonal skills to establish rapport with guests.
  • Collaborated with team members to improve overall service quality and guest experience.

Education

English -

10.2024

CNA -

Ivy Tech
Evansville, IN
08.2009

Flight Attendant Training -

EACON
Sao Paulo, SP
11.2006

High School -

Wolny de Carvalho Ramos
Sao Paulo, SP
12.2001

Skills

  • Service industry
  • Organization skills
  • Bilingual (English-Portuguese, and limited Spanish)
  • Attention to detail
  • Time management
  • Adaptability
  • Dependable
  • Hard worker
  • Willing to learn
  • Open-minded
  • Efficient Cleaning Techniques
  • Basic maintenance tasks

Timeline

Cleaning Crew Member

Go 2 Girls
07.2023 - 12.2024

Cleaning Services

Mrs. Right Maid Services LLC
01.2011 - 05.2020

CNA

CORE Nursing & Rehabilitation
09.2009 - 10.2010

Production

Ameriqual Food
05.2008 - 07.2009

Supervisor/Salesperson (Brazil)

Claro Telecommunications
05.2006 - 11.2006

Receptionist (Brazil)

Bell Ponto Time Clock Company
06.2001 - 05.2004

Attendant at a Bakery (Brazil)

La Bella dos Trilhos Bakery
02.2000 - 05.2001

CNA -

Ivy Tech

Flight Attendant Training -

EACON

High School -

Wolny de Carvalho Ramos

English -

Barbara Riddle