To obtain a position in the service industry for a company in need of an honest, dependable employee.
Overview
25
25
years of professional experience
Work History
Cleaning Crew Member
Go 2 Girls
07.2023 - 12.2024
Cleaning: Dusting, sweeping, vacuuming, mopping, and sanitizing surfaces
Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
Stocking: Replenishing supplies like toilet paper, hand wash, and paper towels
Maintenance: Performing routine inspections and maintenance, and carrying out heavy cleaning tasks
Attention to detail: Being able to spot and clean every area
Time management: Being efficient with cleaning schedules to meet deadlines
Customer service: Ability to understand the customer's needs and clean to their standards
Cleaning techniques: Knowledge of different cleaning techniques, such as deep cleaning
Cleaning Services
Mrs. Right Maid Services LLC
01.2011 - 05.2020
Cleaning: Dusting, sweeping, vacuuming, mopping, and sanitizing surfaces
Contributed to company reputation by consistently maintaining high-quality standards in all cleaning services performed.
Stocking: Replenishing supplies like toilet paper, hand wash, and paper towels
Maintenance: Performing routine inspections and maintenance, and carrying out heavy cleaning tasks
Attention to detail: Being able to spot and clean every area
Time management: Being efficient with cleaning schedules to meet deadlines
Customer service: Ability to understand the customer's needs and clean to their standards
Cleaning techniques: Knowledge of different cleaning techniques, such as deep cleaning
CNA
CORE Nursing & Rehabilitation
09.2009 - 10.2010
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Reduced patient stress levels through effective communication and active listening skills.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Assisted patients with daily living activities, promoting independence and dignity.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Documented patient information and care activities in electronic health record.
Facilitated personal hygiene management, feeding and ambulation.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported needs of 10+ residents under long-term care.
Production
Ameriqual Food
05.2008 - 07.2009
Physical inventory control of outgoing stock and returns from/to production lines with handheld scanner and paper forms
Input data from paper forms into computer system at the end of each shift
Perform quality assurance inspections on MRE pouches
Also assembled boxes for production line finished product
Ensured production efficiency with timely adjustments.
Recorded food production data to enable performance monitoring.
Read and understood work orders from production management.
Anticipated, identified and reported production problems.
Improved production schedules by accurately forecasting material needs.
Generated and distributed production reports to meet deadlines.
Collaborated with production teams to ensure high-quality content creation, from concept development through post-production editing and finalization.
Supervisor/Salesperson (Brazil)
Claro Telecommunications
05.2006 - 11.2006
Company Overview: (Brazil)
Supervision of 2 sales clerks
Greeted visitors
Conducted inside sales
Introduced product to customers
Controlled stock
Performed bookkeeping duties
Consistently worked overtime, including weekends, and holidays
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Helped meet changing demands by recommending improvements
Gathered, organized and input information into digital database.
Receptionist (Brazil)
Bell Ponto Time Clock Company
06.2001 - 05.2004
Company overview: (Brazil)
Answered phone calls
Scheduled appointments
Delivered messages
Controlled stock clocks items to be replace
Performed bookkeeping duties
Assisted internal staff with clerical and administrative needs to maximize efficiency
Answered central telephone system and directed calls accordingly.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Assisted with onboarding new clients and securing paperwork completion.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Attendant at a Bakery (Brazil)
La Bella dos Trilhos Bakery
02.2000 - 05.2001
Maintained clean and safe work area
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Handled cash transactions accurately, ensuring proper documentation for financial records.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.