BARBARA RODRIGUEZ
Hialeah,Florida
Summary
Behavioral Health Case Manager with a robust background in conducting assessments, creating tailored care plans, and monitoring client progress. Demonstrates strong advocacy for clients' rights and effective collaboration with interdisciplinary teams to optimize service delivery. Bilingual in English and Spanish, enhancing community outreach efforts. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Case Manager
Behavior Support of Miami
Miami, FL
02.2023 - Current
- Assessed client needs and developed individualized care plans.
- Coordinated services with healthcare providers and community resources.
- Monitored client progress and adjusted care plans as necessary.
- Provided emotional support and crisis intervention for clients in need.
- Advocated for clients' rights and access to necessary services.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided referrals to appropriate health care providers or other community resources.
- Conducted home visits to assess the safety of living environments for clients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Participated in interdisciplinary team meetings to discuss treatment options.
Case Manager
ROSQUETE HEALTH GROUP
Miami, FL
01.2022 - 02.2023
- Assessed client needs through comprehensive interviews and evaluations.
- Developed tailored care or service plans based on individual situations.
- Coordinated services with healthcare providers, social service agencies, and community organizations.
- Monitored progress and adjusted plans as necessary to meet evolving needs.
- Advocated for clients to secure appropriate resources and support.
- Maintained accurate records and documentation of client interactions and outcomes.
- Provided crisis intervention when required to ensure client safety and well-being.
Case Manager
ALLIANCE HEALTH CARE
Miami, Florida
01.2021 - 01.2022
- Assessed client needs and developed individualized care plans.
- Coordinated services with healthcare providers and community resources.
- Monitored client progress and adjusted care plans as necessary.
- Advocated for clients' rights and access to necessary services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed individualized care plans with input from clients and their families.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Case Manager
FICOS FAMILY SERVICE
Miami, Florida
01.2020 - 01.2021
- Assessed client needs and developed individualized care plans.
- Monitored client progress and adjusted care plans as necessary.
- Provided emotional support and crisis intervention for clients in need.
- Advocated for clients' rights and access to necessary services.
- Provided referrals to appropriate health care providers or other community resources.
- Conducted home visits to assess the safety of living environments for clients.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Medical Assistant
ADVANCE COMMUNITY SERVICE
Fort Myers, Florida
01.2013 - 01.2020
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records and ensured accurate data entry in electronic health systems.
- Scheduled patient appointments and coordinated referrals to specialists.
- Prepared examination rooms and maintained cleanliness of medical equipment.
- Educated patients on medication usage and wellness practices during visits.
- Communicated effectively with patients to address concerns and answer questions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
Medical Assistant
HOME CARE ASSISTANCE OF NAPLES
Naples, Florida
11.2005 - 01.2013
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records and ensured accurate data entry in electronic health systems.
- Scheduled patient appointments and coordinated referrals to specialists.
- Educated patients on medication usage and wellness practices during visits.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
Nursing Assistant
HOSPITAL CLINICAL BIBLICA SAN JOSE
, Costa Rica
01.2005 - 10.2005
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene.
- Provided comfort and emotional support to patients and families.
- Collaborated with healthcare team to improve patient care strategies.
- Educated patients on health maintenance and wellness practices.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Education
MSN - direct entry program
Miami Regional University
06-2026
Baker Act Certificate - Completion
Miami Regional University
01-2024
BSN -
Ana G. Mendez
01-2018
CBHCM - Health and Wellness
Florida Board Certification
Miami01-2018
Registered Medical Assistant -
ARMA
01-2011
Licentiate in NURSING -
Matanzas
Matanzas, Cuba01-2003
Nursing Technician -
Mario Muñoz
Matanzas, Cuba01-1997
Skills
- Excellent ability to work under pressure
- High-placed situation
- Successful teamwork and networking development
- Cultural Competent
- Strong work ethic
- Optimal Patient Care
- Work efficiently with a team or independently
- Detail-oriented and organized
- Teachable
- Responsible
- Strong interpersonal skills
- Leadership
- Strong problem-solving skills
- Alert Observant
- Multi-Tasking Abilities
- Proactive and responsible
- Computer literate
- Person and strength-oriented
- Excellent communications skills
- Excellent research skills
- Proficient in Microsoft Office
- Knowledge in computer and web access
- Case management
Certification
- CPR, American Health Association, Miami
- CPI nonviolent Crisis Intervention
- HIPAA/AIDS/HIV, CEU Fast, Miami
- Depression, CEU Fast, Miami
- Substance Abuse and Schizophrenia, CEU Fast, Miami
- Domestic Violence, Sexual Violence, Intimate Partner Violence
- Critical Thinking, CEU Fast, Miami
- Alzheimer and Dementia, CEU Fast, Miami
- Elder Abuse, Medical Errors, CEU Fast, Miami
- Child Abuse, CEU Fast, Miami
- Infection Control, Barrier precautions and OSHA
- CBHCM Florida Board
Languages
English
Professional
Spanish
Full Professional
Timeline
Case Manager
Behavior Support of Miami
02.2023 - Current
Case Manager
ROSQUETE HEALTH GROUP
01.2022 - 02.2023
Case Manager
ALLIANCE HEALTH CARE
01.2021 - 01.2022
Case Manager
FICOS FAMILY SERVICE
01.2020 - 01.2021
Medical Assistant
ADVANCE COMMUNITY SERVICE
01.2013 - 01.2020
Medical Assistant
HOME CARE ASSISTANCE OF NAPLES
11.2005 - 01.2013
Nursing Assistant
HOSPITAL CLINICAL BIBLICA SAN JOSE
01.2005 - 10.2005
MSN - direct entry program
Miami Regional University
Baker Act Certificate - Completion
Miami Regional University
BSN -
Ana G. Mendez
CBHCM - Health and Wellness
Florida Board Certification
Registered Medical Assistant -
ARMA
Licentiate in NURSING -
Matanzas
Nursing Technician -
Mario Muñoz