Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Rubio

Sun Valley,CA

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.


Overview

8
8
years of professional experience

Work History

Front office Receptionist

MM Van Benschoten
04.2008 - 03.2010
  • Greeted and checked in patients, answered phones, and made patient arts, also checked patients into the room after the doctor saw the patient
  • Made sure to clean the room after the patient was seen to prepare the om for the next doctor
  • Maintained Scheduling for all doctors as well as charging patients for services and herbs needed for treatment
  • Handled cash and credit card payments for herb treatment in powder or capsule Form.

MRI Receptionist

Southern California Orthopedic Institute
12.2004 - 10.2005
  • All aspects of the front office such as greeting and checking in patients, heduling
  • Verifying health insurance benefits, and collecting ductibles/co-payments
  • Obtaining authorization if needed, calling for prior ports from other facilities, and pulling MRI jackets for next-day pointments
  • Posting MRI charges and balancing them at the end of the day.

AdmittingRep/ER/PBX/Radiology Film Library

Century City Hospital
02.2002 - 04.2004
  • Admitting-Registering patients for admissions, surgery, and outpatient procedures, discharging and transferring
  • Obtaining signatures on all required forms, and verifying health insurance benefits, as well as Collecting deductibles/co-payments
  • ER-Assisted and covered the emergency room admitting area
  • PBX-Handling a heavy switchboard telephone system that controls All hospital incoming and outgoing calls
  • Overhead paging doctor and hospital staff upon request as well as hospital emergency codes
  • Contacting and radio dispatching transportation, engineering, houseKeeping and security as needed
  • Providing exceptional customer service to patients, visitors, and hospital personnel for parking validation, bus passes/tokens, and cash handling
  • Radiology- Assisted physicians as well as patients in retrieving reports and films upon request
  • Maintaining the file room of all in and outpatients and films by filing in numerical order
  • Reporting to each floor for daily Chart updating of all inpatient radiology reports.

Education

Skills

  • Computer proficiency including Microsoft ' Word and some Excel
  • Excellent telephone/communication skills, Verifying health insurance benefits and eligibility, charting/filing radiology reports and films vast experience in customer service/patient relations
  • Records Maintenance
  • Calendar Management
  • Scheduling appointments
  • Problem-Solving
  • Office supplies inventory management
  • Meeting Scheduling
  • Office Equipment Maintenance
  • Multi-Line Telephone Systems
  • Computer Proficiency
  • Administrative Support,
  • Attention to Detail
  • Call Answering and Routing
  • Equipment Troubleshooting
  • Call Routing

Languages

Spanish
Full Professional

Timeline

Front office Receptionist

MM Van Benschoten
04.2008 - 03.2010

MRI Receptionist

Southern California Orthopedic Institute
12.2004 - 10.2005

AdmittingRep/ER/PBX/Radiology Film Library

Century City Hospital
02.2002 - 04.2004

Barbara Rubio