Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.
Overview
8
8
years of professional experience
Work History
Front office Receptionist
MM Van Benschoten
04.2008 - 03.2010
Greeted and checked in patients, answered phones, and made patient arts, also checked patients into the room after the doctor saw the patient
Made sure to clean the room after the patient was seen to prepare the om for the next doctor
Maintained Scheduling for all doctors as well as charging patients for services and herbs needed for treatment
Handled cash and credit card payments for herb treatment in powder or capsule Form.
MRI Receptionist
Southern California Orthopedic Institute
12.2004 - 10.2005
All aspects of the front office such as greeting and checking in patients, heduling
Verifying health insurance benefits, and collecting ductibles/co-payments
Obtaining authorization if needed, calling for prior ports from other facilities, and pulling MRI jackets for next-day pointments
Posting MRI charges and balancing them at the end of the day.
AdmittingRep/ER/PBX/Radiology Film Library
Century City Hospital
02.2002 - 04.2004
Admitting-Registering patients for admissions, surgery, and outpatient procedures, discharging and transferring
Obtaining signatures on all required forms, and verifying health insurance benefits, as well as Collecting deductibles/co-payments
ER-Assisted and covered the emergency room admitting area
PBX-Handling a heavy switchboard telephone system that controls All hospital incoming and outgoing calls
Overhead paging doctor and hospital staff upon request as well as hospital emergency codes
Contacting and radio dispatching transportation, engineering, houseKeeping and security as needed
Providing exceptional customer service to patients, visitors, and hospital personnel for parking validation, bus passes/tokens, and cash handling
Radiology- Assisted physicians as well as patients in retrieving reports and films upon request
Maintaining the file room of all in and outpatients and films by filing in numerical order
Reporting to each floor for daily Chart updating of all inpatient radiology reports.
Education
Skills
Computer proficiency including Microsoft ' Word and some Excel
Excellent telephone/communication skills, Verifying health insurance benefits and eligibility, charting/filing radiology reports and films vast experience in customer service/patient relations