Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Rummell

St. Petersburg

Summary

Being a caregiver with 20+ years of experience has given me insight on what high quality of care looks like. Listening to the needs of others and clear communication with empathy and understanding in all processes can bring clarity and good relationships with the patient and or their immediate support.

I have also come to learn over the years that protocol and regulations are put into place for the protection of all those involved. I always strive to communicate well, stay on task and keep an open mind for leaning new things.

Overview

26
26
years of professional experience

Work History

PCT

Olando Health Bayfront Hospital
10.2018 - Current

Direct patient care for Mom and Baby

PCT duties/ expectations includes but not limited to charting on patients, taking vitals, drawing blood, accu checks, calibrate controls on glucometer, bathing patients, peri care assist in ambulating/ transferring after surgery, do EKG's when ordered, do bladder scanning, assist other medical staff in a hemorrhage, discontinue foley catheters, discontinue heplocks when needed, assist mom's with breastfeeding, escort mom's to and from ACH, complete linen changes, help keep unit safe and tidy, break down and set up rooms for discharges and new admits, clean dirty equipment on unit, assist in answering call lights as well as help man the desk when needed. I would like to include that over the period of my employment with Bayfront I have also orientated many PCT's and have continued to mentor some of them over a period of time! whatever else that I may be asked of within my scope of duties or simply out of kindness and respect for my coworkers and patients I will do my best to achieve.

Substitute Unit Secretary

Orlando Health Bayfront Hospital
10.2018 - Current

After being hired as a PCT with Bayfront Hospital in October of 2018 I was cross trained as Unit Secretary.

  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Organized paperwork such as charts and reports for nursing staff and doctors.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.

Owned and Managed

Rummell's Cleaning Service
01.2011 - 12.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

CNA

Longterm Facilities And Healthcare Agencies
02.1998 - 01.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Education

High School Diploma -

SPC
Seminole, FL

Skills

  • Healthcare regulations
  • Ethical Practice
  • Continuing education
  • Patient Care
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Problem Resolution
  • Verbal Communication
  • Decision-Making

Timeline

PCT

Olando Health Bayfront Hospital
10.2018 - Current

Substitute Unit Secretary

Orlando Health Bayfront Hospital
10.2018 - Current

Owned and Managed

Rummell's Cleaning Service
01.2011 - 12.2019

CNA

Longterm Facilities And Healthcare Agencies
02.1998 - 01.2016

High School Diploma -

SPC
Barbara Rummell