Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Barbara Salomon

Orlando,FL

Summary

Results-driven bilingual professional fluent in English and Spanish, with extensive experience in case management, hospitality, and operational leadership. Demonstrates exceptional organizational abilities, attention to detail, and a commitment to delivering superior client service. Proven ability to manage complex projects, lead teams effectively, and drive operational efficiency. Seeking a challenging position where I can leverage my skills to contribute to organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

Favorite Healthcare Staffing
09.2023 - 11.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Supervisor

My Lounge Restaurant
05.2023 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Social Worker

Wyoming National Logistics
03.2022 - 05.2023
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.

Server

The H Orlando Restaurant
01.2021 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Warehouse Worker

Amazon
07.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

High School Diploma -

Cypress Creek High School
Orlando, FL
01-2020

Skills

  • Problem-solving
  • Training and mentoring
  • Compassionate
  • Strong work ethic
  • Case management
  • Exceptional customer service
  • Time management
  • Customer service
  • Efficient under pressure
  • Cash handling
  • Self-motivated and disciplined
  • Case documentation
  • Guest engagement
  • Cleaning and organizing
  • Active listening
  • Complex Problem-solving
  • Self-awareness
  • Professional appearance
  • Strategic planning
  • Hospitality service expertise
  • Documentation and reporting
  • Inventory control
  • Staff development

Accomplishments

  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 137 in the development of a family shelter
  • Documented and resolved immigrations status which led to documented new arrivals.
  • Resolved product issue through consumer testing.
  • Achieved 5k on sales through effectively helping with restaurant floor supervion.

Certification

  • Microsoft Office Specialist (MOS) Certification
  • Food Handler Certification (FHC) - State or County Health Departments.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Case Manager

Favorite Healthcare Staffing
09.2023 - 11.2024

Supervisor

My Lounge Restaurant
05.2023 - 09.2024

Social Worker

Wyoming National Logistics
03.2022 - 05.2023

Server

The H Orlando Restaurant
01.2021 - 03.2022

Warehouse Worker

Amazon
07.2020 - 01.2021

High School Diploma -

Cypress Creek High School
Barbara Salomon