Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Sanders

Biloxi,MS

Summary

Results-driven Advanced Medical Support Assistant with 5 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology. Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes. Attentive Advanced Medical Support Assistant with a 5-year background working in the medical field. Excellent patient scheduling and medical billing abilities. In-depth understanding of privacy regulations. Ambitious Advanced Medical Support Assistant with hands-on experience in preparing the facility for clinical visits and performing required patient, insurance and billing paperwork. A sound understanding of insurance company liaison procedures. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with 5 years of experience in clinic environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized MSA with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MSA position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes. Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes. Attentive Advanced Medical Support Assistant with a 5+year background working in the medical field. Excellent patient scheduling and medical billing abilities. In-depth understanding of privacy regulations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MSA position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Advanced Medical Support Assistant

Department Of Veterans Affairs
02.2018 - Current
  • Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
  • Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings.
  • Used CPRS to maintain and record patient data and generate reports.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Verified and updated clinical and demographic records though Vista and CPRS
  • Used Vista to maintain and record patient data and generate reports.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Used VSE to compile and record medical charts, reports and correspondence.
  • Verified and updated clinical records.
  • Maintained and obtained medical records.
  • Scheduled appointments for patients at Department of Veterans Affairs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Mailed patient appointment letters
  • Verified patient insurance coverage and collected required co-payments
  • Performed medical records management, including filing, organizing and scanning documents
  • Used Vista to maintain and record patient data and generate reports
  • Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
  • Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments
  • Taught patients about medications, procedures, and care plan instructions
  • Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings
  • Obtained client medical history, medication information, symptoms, and allergies
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures
  • Used Vista to maintain and record patient data and generate reports
  • Maintained and obtained medical records
  • Interviewed patients to verify and update clinical and demographic records
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Managed over 50 customer call per day to schedule appointment with primary care provider
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff
  • Scheduled appointments for patients at Department Veterans affairs
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • TOD 7-3:30
  • Work 40 hours weekly

Telemetry Unit Technician

Department Of Veterans Affairs
06.2005 - 02.2018

Observed and evaluated cardiac activity and reported changes to medical staff.

  • Followed all protocols to respond to irregular cardiac activity.
  • Monitored and documented heart rhythms according to physicians' orders.
  • Demonstrated in-depth understanding of telemetry equipment functions.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
  • Assisted with improvement and implementation of cardiac log forms.
  • Organized and detail-oriented with strong work ethic.
  • Demonstrated in-depth understanding of telemetry equipment functions
  • Monitored and documented heart rhythms according to physicians' orders
  • Assisted with improvement and implementation of cardiac log forms
  • Observed and evaluated cardiac activity and reported changes to medical staff
  • Followed all protocols to respond to irregular cardiac activity
  • Gained extensive knowledge in data entry, analysis and reporting
  • Worked flexible hours across night, weekend and holiday shifts
  • Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log
  • TOD 7-3:30
  • Worked 40 hour weekly

Nursing Assistant

Department Of Veterans Affairs
12.2002 - 05.2005
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Identified and reported unsafe situations to Nursing Assistant to maintain adherence to safety protocols.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Supported needs of 20+ residents under long-term care
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
  • Facilitated personal hygiene management, feeding and ambulation
  • Responded to patient requests for supplies and personal comfort items such as extra blankets
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information
  • Transported patients between rooms and appointments or testing locations
  • Documented patient information and care activities in electronic health record
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
  • Identified and reported unsafe situations to maintain adherence to safety protocols
  • Followed directions of licensed nurses to administer medications and treatments
  • Helped patients complete range of motion exercises to prevent loss of function during care
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
  • Upheld infection control and prevention policies across different patient-facing areas
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Delivered high-quality care to Geriatric patients in hospital facility
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
  • Supported needs of 20+ residents under long-term care
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds
  • Documented care actions by completing records and logs in medical software system
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
  • Supported needs of 50+ residents under long-term care
  • Work 40 hours weekly
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
  • Supported needs of 200+ residents under long-term care
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
  • Delivered high-quality care to 200+ patients in hospital facility
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Delivered high-quality care to Department of veterans affairs patients in hospital facility
  • Delivered high-quality care to 200+ patients in hospital facility
  • Supported needs of 200+ residents under long-term care
  • TOD 12 hours shifts weekly/Work 40 hours weekly
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Supported needs of [Number]+ residents under long-term care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

NURSING ASSISTANT - Nursing Assistant

Career Development Institute, Inc.
Gulfport, MS
07.1988

Associate of Applied Science - Health Management And Clinical Assistance

Ultimate Medical Academy - Clearwater
Clearwater, FL
03.2024

Skills

  • Medical office support expertise
  • Patient records maintenance
  • Medical terminology understanding
  • Insurance claims
  • Medical office administration
  • EMR / EHR
  • Completing insurance forms
  • Patient Data Management Systems
  • Customer Relationship Management
  • Timely Processing
  • Complex Problem-Solving
  • Medical Information Collection
  • ATL HDI 5000 Knowledge
  • Understanding of Privacy Regulations
  • Charting Expertise
  • Administrative Duties

Timeline

Advanced Medical Support Assistant

Department Of Veterans Affairs
02.2018 - Current

Telemetry Unit Technician

Department Of Veterans Affairs
06.2005 - 02.2018

Nursing Assistant

Department Of Veterans Affairs
12.2002 - 05.2005

NURSING ASSISTANT - Nursing Assistant

Career Development Institute, Inc.

Associate of Applied Science - Health Management And Clinical Assistance

Ultimate Medical Academy - Clearwater
Barbara Sanders