Barbara Santillan
Bakersfield,California
Summary
At Rite Aid, I excelled as a Price Accuracy Coordinator and customerservice, enhancing pricing accuracy and customer satisfaction through effective cross-functional communication and meticulous attention to detail. Demonstrating adaptability and organizational skills, I trained team members, ensuring consistent policy implementation.
Overview
31
31
years of professional experience
Work History
Price Accuracy Coordinator
Rite Aid
Bakersfield, CA
08.1993 - Current
- Managed price change requests, ensuring accurate entry into the system for seamless execution across departments.
- Developed clear communication channels with cross-functional teams to facilitate timely updates on promotions and discounts.
- Trained new team members on company pricing policies and procedures, ensuring consistent implementation throughout the organization.
- Enhanced pricing accuracy by diligently reviewing and updating price changes in the system.
- Resolved customer inquiries regarding price adjustments, maintaining a high level of customer satisfaction.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Diploma -
Foothill High School
Bakersfield, CA06.1992
Skills
- Reliability
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Cash Handling
- Task Prioritization
- Teamwork
- Multitasking Abilities
Timeline
Price Accuracy Coordinator
Rite Aid
08.1993 - Current
Diploma -
Foothill High School