Oversee operational performance, including enrollment and Payroll
Customer Service and Administrative Duties
Evaluated and documented Teacher's in classroom environments
Interviewing new staff, Staff scheduling
Leadership / Supervision to staff
Ensure that reference checks and required state background checks are completed and reviewed in accordance with company policies and licensing regulations before new employee's start date
Participate in administration of and implementation of programs to promote and inclusive and positive work environment and engage and retain staff
Created and updated records and files to maintain document compliance
Trained and mentored new employees on industry practices and business operations
Oversee purchasing and organization of inventory
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Assistant Director
Bright Horizons-Albany, NY
Albany
12.2016 - 08.2021
Customer Service / Administrative Duties
Assumed Director's role in her absence
Oversee operational performance, including enrollment
Interviewing new staff, Staff scheduling
Leadership / Supervision to staff of 23
Ensure that reference checks and required background checks are completed and reviewed in accordance with company policies and licensing regulations before new employee's start date and payroll
Participate in administration of and implementation of programs to promote and inclusive and positive work environment
Created and updated records and files to maintain document compliance
Trained and mentored new employees on industry practices and business operations
Oversaw business calendar of events and scheduled key initiatives.