Summary
Overview
Work History
Education
Skills
Collateral duties
Timeline
Generic

Barbara Sapp

Program Support Assistant
Dayton,WA

Summary

Dedicated VA employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accepts all people where there are in their moment of need.

Overview

15
15
years of professional experience

Work History

Environmental Services Housekeeper

Walla Walla Johnathan M Wainwright VA
Walla Walla, WA
02.2020 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Interacted with hospital staff, patients and families to demonstrate 100% good customer service techniques.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked in a short staffed environment but always got the work done and always willing to help in other areas.
  • Looked for special areas to be cleaned to keep the clinic looking it's very best
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Communicated using email for work projects, collateral duties such as CSI and organizational work-life items such as walk for your heart.

Sterile Processing Technician

Walla Walla Johnathan Wainwright VA
Walla Walla, WA
03.2018 - 02.2020
  • Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
  • Wrapped trays, instrument packs and sets.
  • Verified and maintained proper documents and records for sterilization.
  • Identified parameters and sterilization method required for each item to be sterilized.
  • Recorded biologicals and test results.
  • Picked instruments and supplies for various procedures.
  • Answered incoming phone calls to the department
  • Conducted training for department
  • Used excell spread sheets for counting and maintaining inventories

Certified Nursing Assistant

Booker Rest Home
Dayton, WA
06.2016 - 11.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Chef

United States Coast Guard
Various
01.1984 - 01.1993
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Placed orders to restock items before supplies ran out.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Collaborated with staff members to create meals for large banquets.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.
  • Answered phones and communicated to various departments using email.
  • Composed correspondence to various vendors about upcoming needs for products, or billing discrepancies.

Education

Associate of Science - Pre-nursing

Walla Walla Community College
Walla Walla, WA
06.2014

Associate of Arts - University Studies

College of The Redwoods
Eureka, CA
06.2004

Skills

  • CDC Sanitation Guidelines
  • Cart Stocking and Organization
  • Guest Service and Support
  • Guest Satisfaction
  • Detail Orientation
  • Customer Inquiry and Response
  • Electronic Communication
  • Data Entry
  • Administrative Support
  • Multitasking and Organization
  • Morale Improvements

Collateral duties

As a Controlled Substance Inspector for the last three years I conducted random inspections of the controlled substances in Pharmacy and the Residential Recovery Unit. I inspected and made sure the invoices matched the inventory and that the inventory was correct and the destruction logs also were correct. I made sure the script pads were all accounted for and filled out a report for any discrepancies.

Timeline

Environmental Services Housekeeper

Walla Walla Johnathan M Wainwright VA
02.2020 - Current

Sterile Processing Technician

Walla Walla Johnathan Wainwright VA
03.2018 - 02.2020

Certified Nursing Assistant

Booker Rest Home
06.2016 - 11.2017

Chef

United States Coast Guard
01.1984 - 01.1993

Associate of Science - Pre-nursing

Walla Walla Community College

Associate of Arts - University Studies

College of The Redwoods

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Barbara SappProgram Support Assistant