Barbara Schoen

• Monitored student behavior and implemented corrective actions.
• Monitored students during lunchtime and provided verbal cues to students to manage behavior.
• Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
• Walked around cafeteria looking for spills and assisting students with opening food containers.
• Assisted teachers during non-meal hours with classroom and student support needs.
• Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
• Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
• Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
• Cleaned tables, straightened chairs and swept floors between lunch periods.
• Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
• Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
• Tracked daily lunch count and documented total outstanding balances per student.
• Cleaned and sanitized surfaces, tools and equipment.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Provided exemplary service to students, staff and visitors.

I had several customers per week. I kept the same clientele for 13 years, and eventually became their PA, which included cleaning their homes; picking up dry cleaning; preparing meals; walking their pets; doing their grocery shopping; booking and/all appointments; sometimes taking them to their appointments; watching their homes while on vacation; collecting their mail; transporting them to the airport (when needed); and doing anything that was expected of me without hesitation.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Produced high-quality communications for internal and external use.
• Processed documents and materials to disseminate information to appropriate parties.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Provided meeting support by taking minutes and dictations.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Processed incoming and outgoing mail and packages according to established procedures.
• Edited and proofread documents for accuracy and completeness.
• Created and maintained detailed records of all office activities.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Coordinated and scheduled meetings and appointments.