Barbara Schwarzer
Pulaski,VA
Summary
Accomplished Field Director at The Joint Commission, adept in laboratory survey processes and public speaking, led 40 surveyors through COVID, enhancing virtual survey capabilities and fostering DEI culture. Assisted in securing VA Medical Center laboratory contract, exemplifying relationship building and quality improvement. Achieved harmonious team dynamics and elevated survey performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Director, Laboratory
The Joint Commission
05.2020 - 09.2022
- Recruited, trained and managed 40 surveyors, including 36 medical technologists and 4 pathologists during the COVID epidemic.
- Worked on and resolved serious internal cadre issues to develop a harmonious cadre with strong survey performance.
- Developed and implemented virtual laboratory surveys for use during the COVID pandemic. Trained the laboratory cadre in the virtual survey process and evaluated performance and success. Adapted the process, as necessary.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Participated in obtaining the contract for the VA Medical Center Laboratory Program. Oversaw the implementation of the Joint Commission Laboratory survey program for the VA laboratories and monitored surveyor performance.
- Planned and implemented staff development and in-service training programs to enhance surveyor technical knowledge and survey skills.
- Developed collaborative partnerships with other Joint Commission departments to better serve the hospitals and laboratories that we accredited.
- Promoted a culture of safety, DEI, and RPI for the Lab Cadre and customer organizations.
Laboratory Surveyor
The Joint Commission
09.2016 - 05.2020
- Reviewed organization's previous survey history, planned tracer activity for the survey, recorded tracer activity and findings.
- Communicated with organization leadership at all times during the survey process. Assess deficiencies according to established standards, acknowledge best practices, suggest process improvements, and prepare final survey report.
- Complete survey process within established timeframe.
- Submit final survey report to Central Office on time according to Joint Commission guidelines.
- Comply with all Joint Commission travel policies and procedures.
- Participated in annual conferences, including delivering training sessions and technical presentations.
- Achieved excellent HCO feedback on survey performance.
Education
Master of Science - Organizational Leadership
Cabrini College
Radnor, PA08.2010
Master of Arts - Health Administration
St. Josephs University
Philadelphia, PA06.1998
Bachelor of Science - Medical Technology
American University
Washington, DC05.1970
Skills
- Knowledge of laboratory survey process
- Knowledge of Joint Commission processes, such as travel, expense reporting, scheduling
- Public speaking skills
- Cultural Competency
- Relationship building
- Attention to detail
- Interview skills
- Collaboration
Certification
MT(ASCP)
CPHQ
MT(ASCP), CPHQ
Certified medical technologist and certified professional in healthcare quality
Timeline
Field Director, Laboratory
The Joint Commission
05.2020 - 09.2022
Laboratory Surveyor
The Joint Commission
09.2016 - 05.2020
Master of Science - Organizational Leadership
Cabrini College
Master of Arts - Health Administration
St. Josephs University
Bachelor of Science - Medical Technology
American University
MT(ASCP)
CPHQ
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