Barbara Seim

• Implemented process improvements that reduced errors while increasing efficiency within the Consumer Banking department.
• Created system of orderly follow-up by mail, telephone and email with new and existing clients to generate additional business.
• Developed in-depth understanding of bank policies, procedures, and regulatory requirements, ensuring consistent adherence across all tasks performed.
• Demonstrated knowledge and sales skills in consumer lending and deposit products.
• Maintained thorough knowledge of bank products and services and focused on pricing, bank policies and government regulations.
• Managed high-value client relationships, maintaining trust and exceeding expectations with exceptional service levels.

Meal preparation,planning, serving and cleanup for 200+

• Kept accurate records of food stocks, supplies, and equipment maintenance needs to support efficient inventory management and kitchen upkeep.
• Prepared special meals for school events and functions, contributing to memorable experiences for students and staff alike.
• Demonstrated effective communication skills when interacting with faculty, staff, students, parents, and vendors as part of daily responsibilities.

• Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
• Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
• Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
• Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.

• Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
• Increased sales through personalized frame recommendations based on facial features, lifestyle needs, and fashion preferences.
• Implemented an effective appointment scheduling system to minimize wait times and enhance patient experience.
• Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
• Enhanced optical department efficiency by maintaining a clean, organized, and well-stocked inventory of frames and lenses.
• Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.

• Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Verified and updated patient records promptly to guarantee accurate prescription information.