Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Barbara Shannon Angel

Berlin,MD

Overview

40
40
years of professional experience
1
1
Certification

Work History

Patient Financial Navigator

Regional Care Cancer Center
Berlin, MD
11.2021 - Current
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Assessed patient eligibility for financial assistance programs based on their income and other criteria.
  • Worked with hospital personnel to develop cost-effective payment solutions for patients.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
  • Stayed current on community-based resources and services useful to patients.

Certified Pharmacy Technician

ATLANTIC GENERAL HOSPITAL
Berlin, USA
08.2021 - Current
  • Filling orders for patients
  • Compounding iv
  • Refilling pyxis machine
  • Answering phones

Certified Pharmacy Technician (CPhT)

Apple drug's
Fruitland, USA
01.2004 - 08.2021
  • Filling patients orders
  • Stocking shelves
  • Calling insurance, patients and doctors
  • Ordering supplies

Certified Pharmacy Technician

Rite Aid
Berlin, MD
01.2000 - 12.2003
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Established and updated patient profiles, medications and insurance details.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Established or maintained medications and other patient profiles.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Bagger/Cashier

Super Fresh
Ellicott City, MD
06.1985 - 06.1989
  • Greeted customers entering the store with a friendly attitude.
  • Bagged customer items in alignment with industry best practices.
  • Worked closely with front-end team to manage queues and reduce waiting times.
  • Collected shopping carts from parking lot and returned to store.
  • Staged loaded pallets with hand truck for fork truck pick-up.
  • Delivered courteous, prompt service by quickly attending to customer needs and requests.
  • Organized checkout area to ensure a safe and efficient work environment.
  • Implemented bagging techniques to maximize space and protect fragile items.
  • Utilized knowledge of store layout to assist customers in finding products or sections.
  • Checked expiration dates on food items prior to bagging them.
  • Adapted to various customer needs, providing personalized bagging solutions.
  • Engaged in continuous training on new products and bagging techniques to improve service.
  • Verified item pricing against printed price lists or computer databases.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Education

12 week program - Airline

St. Louis Airline Academy
St. Louis, MO
12.1989

High school diploma - General Studies

Mount Hebron High School
Ellicott City, MD
05.1989

Skills

  • Cash Handling
  • Aseptic Technique
  • Time Management
  • Hospital Experience
  • Insurance Verification
  • Pharmacy Technician Experience
  • Order Entry
  • Medical Terminology
  • Compounding Medications
  • Computer Operation
  • Computer skills
  • HIPAA
  • Typing
  • Phone Etiquette
  • Data Entry
  • Insurance verification
  • Financial assistance assessment
  • Data entry
  • Customer service
  • Claims processing
  • Problem solving
  • Payment solutions development
  • Time management
  • Inventory management

Certification

  • Pharmacy Technician License
  • PTCB Certification

Accomplishments

Safety Ambassador Award

Timeline

Patient Financial Navigator

Regional Care Cancer Center
11.2021 - Current

Certified Pharmacy Technician

ATLANTIC GENERAL HOSPITAL
08.2021 - Current

Certified Pharmacy Technician (CPhT)

Apple drug's
01.2004 - 08.2021

Certified Pharmacy Technician

Rite Aid
01.2000 - 12.2003

Bagger/Cashier

Super Fresh
06.1985 - 06.1989

12 week program - Airline

St. Louis Airline Academy

High school diploma - General Studies

Mount Hebron High School

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Barbara Shannon Angel