Barbara Sheld
Longview,WA
Summary
Dedicated warehouse worker skilled in forklift operation, inventory management, and quality inspection. Committed to optimizing order fulfillment and delivering exceptional customer service.
Overview
12
12
years of professional experience
2000
2000
years of post-secondary education
Work History
Warehouse Worker/Warehouse Order Selector
Summit Food Service
Longview, WA
03.2024 - Current
- Operated forklifts and pallet jacks for efficient product movement.
- Organized inventory in designated warehouse locations for easy access.
- Inspected incoming shipments for quality and accuracy before storage.
Cashier/Bakery Clerk
WinCo Foods
Longview, WA
11.2021 - Current
- Processed customer transactions accurately and efficiently at a fast-paced grocery store.
- Assisted customers with product inquiries and provided exceptional service throughout their visit.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to restock shelves and ensure product availability.
- Managed cash drawer, ensuring proper handling of cash and credit card transactions.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly to maintain a positive shopping environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Assistant Manager
Texaco Gas Station
Kelso, Washington
02.2014 - 11.2021
- Supervised daily operations and ensured compliance with safety regulations.
- Managed inventory levels and coordinated product orders to meet customer demand.
- Trained new employees on store policies and customer service best practices.
- Scheduled staff shifts and optimized workforce allocation for peak hours.
- Handled customer inquiries and resolved issues to maintain service quality.
- Implemented promotional displays to increase product visibility in the store.
- Monitored fuel pump functionality and coordinated maintenance as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
General Education Degree
Silver Springs, NVSkills
- Forklift operation
- Inventory management
- Quality inspection
- Order fulfillment
Timeline
Warehouse Worker/Warehouse Order Selector
Summit Food Service
03.2024 - Current
Cashier/Bakery Clerk
WinCo Foods
11.2021 - Current
Assistant Manager
Texaco Gas Station
02.2014 - 11.2021
General Education Degree