Barbara Shuman MA
Buxton,ME
Summary
Compassionate professional with extensive experience in direct patient care and medical terminology. Known for strong communication skills and a commitment to patient safety, ready to leverage expertise in enhancing clinic operations and supporting quality patient experiences.
Overview
24
24
years of professional experience
Work History
Medical Assitant
MaineHealth
Biddeford, ME
06.2012 - 03.2026
- Coordinated appointment scheduling processes to ensure optimal use of available slots.
- Coordinated with healthcare providers to streamline communication and enhance patient care.
- Instructed new personnel on office procedures and electronic health record systems to streamline workflow and improve productivity.
- Nurtured junior medical assistants' professional growth while promoting teamwork and a positive work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Utilized strong communication skills to build trust with patients, supporting clinic's mission of delivering high-quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medication
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Administered phlebotomy tasks effectively, ensuring a smooth and comfortable experience for patients during blood draws.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Provided detailed instruction on self-management strategies for chronic illnesses to improve patient confidence and control.
- Conducted EKGs and various diagnostic assessments to support accurate medical evaluations.
- Provided empathetic support to patients, ensuring their well-being and addressing concerns with a sensitive approach.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered prescribed medications and injections to ensure optimal patient care and safety compliance.
- Handled telephone communications to ensure accurate information dissemination and efficient call routing.
- Facilitated orientation and training for new staff on established procedures and policies.
- Assisted healthcare providers with procedures, ensuring compliance with safety protocols and best practices.
- Assisted in managing patient scheduling, ensuring optimal use of appointment slots.
- Mentored junior staff on clinical procedures, enhancing team performance and service quality.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and adherence.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated prior authorizations by sharing necessary patient information with insurance companies in order to provide patient with medications that are needed for their treatment.
Medical Assistant
University of New England, UNE
Biddeford, ME
03.2002 - 06.2012
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems to ensure accurate documentation.
- Coordinated patient appointments, optimizing scheduling efficiency and reducing wait times.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Mentored junior staff in clinical procedures and best practices for patient care delivery.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
- Obtained prior
- Facilitated medication access, by obtaining prior authorization from insurance companies using multiple formats including but not limited to Cover My meds' telephone conversations through sharing detailed patient information sharing.
Education
Associate of Science - Medical Assisting
Andover College
Portland, ME1998
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Vital sign monitoring
Timeline
Medical Assitant
MaineHealth
06.2012 - 03.2026
Medical Assistant
University of New England, UNE
03.2002 - 06.2012
Associate of Science - Medical Assisting
Andover College