Barbara Silver
Goldvein,VA
Summary
Personable Office Administrator with seven years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
8
8
years of professional experience
Work History
Office Administrator
Liberty Tax Service
01.2015 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Education
Associate of Arts - Business Administration
Lord Fairfax Community College
Warrenton, VA05.2022
Skills
- Data Protection
- Public Relations
- Maintaining Office Records
- Quality Standards
- Mail Routing
Timeline
Office Administrator
Liberty Tax Service
01.2015 - Current
Associate of Arts - Business Administration
Lord Fairfax Community College