Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Smith

SOUTH BEND,IN

Summary

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Executive Housekeeper

HAMPTON NN AND SUITES
South Bend, IN
04.2019 - Current
  • Prepared and distributed assignment sheets to assigned staff.
  • Organized supplies for use based on expected customer needs.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.

Packer Operator

CONTAINR SERVICES
South Bend, IN
09.2016 - 04.2019
  • Arranged items on pallets according to size and weight.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Operated hand trucks, pallet jacks and forklifts to move materials.

Room Attendant

Hampton Inn By Hilton
Bloomington , IN
02.2014 - 09.2016
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.
  • Ensured that all appliances were in proper working order by testing them regularly.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.

Room Attendant

Hampton Inn and Suites Leesburg
Leesburg, FL
02.2013 - 02.2014
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.
  • Ensured that all appliances were in proper working order by testing them regularly.
  • Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
  • Folded laundry items such as sheets and towels according to established standards.

Picker Packer

Center Court
South Bend, IN
04.2007 - 02.2013
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Stocked shelves with incoming merchandise as needed.

COOK

HOLY CROSS CARE AND REHAB
Mishawaka, IN
01.2001 - 04.2007
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Education

GED -

Ball State University
Muncie, IN
02.2008

Skills

  • Multitasking and Prioritizing
  • Time Management
  • Verbal and Written Communication
  • Guest Service and Support
  • Recruiting and interviewing
  • Staff Scheduling
  • Scheduling expertise
  • Staff Training and Development
  • Chemical Handling
  • Health and Safety Regulations
  • Cost Control
  • Task Delegation
  • Staff Management
  • Inventory Control
  • Supply Stocking
  • Quality Control
  • Customer Service
  • Supply Restocking
  • Meeting Room Preparation
  • Housekeeping

Timeline

Executive Housekeeper

HAMPTON NN AND SUITES
04.2019 - Current

Packer Operator

CONTAINR SERVICES
09.2016 - 04.2019

Room Attendant

Hampton Inn By Hilton
02.2014 - 09.2016

Room Attendant

Hampton Inn and Suites Leesburg
02.2013 - 02.2014

Picker Packer

Center Court
04.2007 - 02.2013

COOK

HOLY CROSS CARE AND REHAB
01.2001 - 04.2007

GED -

Ball State University

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Barbara Smith