Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Sparks

Darlington,SC

Summary

Driven and dynamic Property Manager with a proven track record at Public Storage, enhancing tenant satisfaction and safety through diligent property inspections and issue resolution. Excelled in customer service and rent collection, demonstrating strong communication and negotiation skills. Achieved significant improvements in operational efficiency and tenant relations, leveraging expertise in building operations and administrative support. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience

Work History

Property Manager

Public Storage
08.2020 - Current
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Walmart

Customer Service Rep
04.2018 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Assistant Store Manager

Rose's Express
02.2013 - 03.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Education

High School Diploma -

St. John High
Darlington, SC
06.1991

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Tenant relations
  • Rent collection
  • Administrative Support
  • Contract Negotiation
  • Grounds Maintenance
  • Building operations

Timeline

Property Manager

Public Storage
08.2020 - Current

Walmart

Customer Service Rep
04.2018 - 08.2020

Assistant Store Manager

Rose's Express
02.2013 - 03.2018

High School Diploma -

St. John High

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Barbara Sparks