Barbara Stainbrook
Riviera Beach,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
24
24
Business Administration
30
30
Customer service
15
15
Management experience
10
10
Call center
7
7
Accounts payable & receiving
Work History
Bakery Clerk
Doris Italian Market And Bakery
01.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Salon Manager
SmartStyle
10.2022 - 08.2023
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
Business Owner
All Dolled Up by Barbi
Tampa, FL
06.2011 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Student Finance Specialist
Everest University
Tampa, FL
06.2007 - 12.2009
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
Property Manager
Templar property management
Tampa, FL
01.2006 - 05.2007
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate Of Business Administration - Business Administration And Management
San Diego City College
San Diego, CA06.1999
Skills
- Customer Service
- Food Preparation
- Bakery equipment knowledge
- Food handling safety
- Customer Satisfaction
- Punctual and Reliable
- Telephone Etiquette
- Cash Handling
- Accurate order fulfillment
- Customer inquiries
- Special order handling
- Inventory Control
- Phone Etiquette
- Attention to Detail
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Team Cooperation
- Organization
- Decision-Making
- Sales and Promotions
- Team Leadership
- Customer Assistance
- Decision-making skills
- Employee Development
- Problem-solving skills
- Client satisfaction
- Customer Needs Assessment
- Training staff
- Scheduling
- Cleanliness and sanitation
- Client Relations
- Business Development
- Inventory controls
- Marketing initiatives
- Performance Improvement
- Guest Relations
- Financial Management
- Employee Relations
- Task Delegation
- Recruitment and hiring
- Business development strategy
- Supply Management
- Advanced interpersonal skills
- Appointment Scheduling
- Revenue Generation
- Product Promotion
- Revenue Growth
- Account Management
- Budget Administration
- Cosmetology
- Brand representation
Timeline
Bakery Clerk
Doris Italian Market And Bakery
01.2024 - Current
Salon Manager
SmartStyle
10.2022 - 08.2023
Business Owner
All Dolled Up by Barbi
06.2011 - 03.2020
Student Finance Specialist
Everest University
06.2007 - 12.2009
Property Manager
Templar property management
01.2006 - 05.2007
Associate Of Business Administration - Business Administration And Management
San Diego City College
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