Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
References
Timeline
Generic

Barbara Stovall

Dallas/Fort Worth Metroplex

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Project Coordinator/Billing Specialist/Administrative Assistant

DFW Security
12.2020 - 05.2025
  • Delivered high-level administrative support, coordinating scheduling, project management, and travel arrangements for senior staff.
  • Created project portfolios and reports, ensuring accuracy and timely completion for solution consultants.
  • Managed internal and external communications, including project documentation and resolution of customer inquiries.
  • Conducted audits of installations, verifying accuracy and compliance with established protocols.
  • Utilized Google Calendar, CRM systems, Asana, and project management tools to streamline projects and schedules.
  • Compiled weekly audit reports and tracked proposals while managing customer service support.
  • Mentored administrative staff to foster team development, communication, and growth opportunities.
  • Generated accurate invoices reflecting services rendered and negotiated payment plans for timely collections.
  • Facilitated communication between cross-functional teams working on different aspects of a project.
  • Established procedures for tracking costs associated with labor, supplies, equipment rentals.
  • Advised senior management on changes in scope or timeline required for successful completion of projects.
  • Managed daily operations related to commercial construction projects including scheduling inspections, ordering materials.
  • Coordinated meetings between key stakeholders to discuss project objectives and deliverables.
  • Prepared reports on project performance for management review.
  • Organized regular status updates with stakeholders to keep them informed about progress on projects.
  • Identified potential risks associated with proposed projects and developed strategies to mitigate them.
  • Calculated billing amounts due from customers based on services rendered and payment terms.
  • Developed relationships with clients in order to facilitate timely collection of payments.
  • Researched customer accounts when necessary to determine payment status or resolve disputes over charges or fees.
  • Worked closely with other departments such as sales, marketing and customer service to ensure that all billing processes are completed accurately and promptly.
  • Processed daily deposits into the company's bank account using online banking software.
  • Maintained accurate records of all accounts receivable activities including invoices, payments and adjustments.
  • Reviewed current contracts for accuracy before sending out invoices.
  • Followed up with past due accounts via phone calls or emails in a professional manner.
  • Negotiated payment plans with customers who have difficulty paying their balances in full according to the agreed upon terms.
  • Reconciled discrepancies between invoices and payments received.
  • Assisted in developing processes that improved collections efficiency and accuracy.
  • Provided support on special projects related to billing and collections as assigned by management.
  • Generated monthly financial reports to track collection progress.
  • Worked with team members to identify and develop process improvements.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Accepted and processed customer payments and applied toward account balances.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Monitored overdue accounts using automated information systems.
  • Received payments and posted amounts to customer accounts.
  • Arranged debt repayment or established schedules for repayment based on customer's financial situation.
  • Recorded information about status of collection efforts.
  • Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.

Administrative Assistant/Billing Specialist

PACs Life Lab
06.2020 - 12.2020
  • Managed high-volume customer and provider inquiries, providing solutions to billing and payment issues.
  • Prepared and processed claims and medical benefits, ensuring prompt resolution of customer and provider concerns.
  • Used CRM systems to track customer interactions, log inquiries, and ensure follow-up actions were properly documented.
  • Coordinated with internal teams to address and resolve escalated issues, proving effective problem-solving and communication skills.
  • Delivered exceptional customer service by resolving routine issues and responding to verbal and written inquiries.
  • Liaise with vendors and clients, providing excellent customer service.
  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Manage, document, and maintain the division/department budget.
  • Assist in planning faculty meeting agendas and new faculty orientation.
  • Prepared, gathered, and formatted information for internal and external distributions, including writing memos, compiling data for reports, editing, and proofreading.
  • Made travel and accommodation arrangements.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Drove customer feedback to deliver information to management for corrective action.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Compiled data from various sources into organized reports for review by management team.
  • Processed invoices for payment using accounting software applications.

Assistant Daycare Teacher

Children of America Day Care
01.2019 - 01.2020
  • Performed recordkeeping duties associated with the classroom, including attendance and grade calculation.
  • Collaborated with teachers and parents on a regular basis regarding student progress.
  • Made daily observations of the health of children, reporting conditions that required attention.
  • Assisted in the maintenance of progress records on the emotional, physical, social, and intellectual development of assigned children.
  • Participated in staff meetings, training sessions, conferences, workshops, and other career development and professional activities.
  • I helped in the composition of a monthly article for the center's newsletter.
  • Assisted with public relations, events, and other duties as assigned.
  • Implemented conflict resolution strategies when disagreements arose between students within the classroom setting.
  • Attended staff meetings and training sessions to improve childcare skills.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Assisted teachers in developing age appropriate curriculums for each classroom level.
  • Recorded child behavior, food, and medication information for supervisors.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Observed children to record development.

Education

Associate's Degree - Business

Tarrant County College
Fort Worth, TX
05.2025

Associate's Degree - General Studies

Ivy Tech Community College
Indianapolis, IN
01.2020

High School Diploma -

Jefferson High School
Lafayette, IN
01.2018

Skills

  • Calendaring and scheduling
  • Travel coordination
  • Project management
  • Microsoft Office and Google Suite proficiency
  • Cross-functional collaboration
  • Communication skills
  • Time management
  • Data analysis
  • Accounts receivable and payable
  • Verbal and written communication
  • Conflict management
  • Technical literacy
  • Customer support
  • Critical thinking
  • Attention to detail
  • Microsoft Excel, Word, PowerPoint, Outlook proficiency
  • CRM systems and Asana expertise
  • Database management
  • Project planning
  • Problem-solving skills
  • Quality control and assurance
  • Contract management and procurement
  • Reporting and documentation skills
  • Conflict resolution and negotiation

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

  • Employee of the month 2022
  • Employee of the month 2023

References

References available upon request.

Timeline

Project Coordinator/Billing Specialist/Administrative Assistant

DFW Security
12.2020 - 05.2025

Administrative Assistant/Billing Specialist

PACs Life Lab
06.2020 - 12.2020

Assistant Daycare Teacher

Children of America Day Care
01.2019 - 01.2020

Associate's Degree - Business

Tarrant County College

Associate's Degree - General Studies

Ivy Tech Community College

High School Diploma -

Jefferson High School

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Barbara Stovall