Results-oriented professional with a track record of successfully supporting complex, deadline-driven operations. Instrumental team player skilled in meeting planning, database management, and special project assistance. Customer-oriented and computer-savvy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant/Office Manager
Zachys Wine & Liquor Inc.
Port Chester, NY
02.2002 - 07.2024
Provided administrative support to the executive team, managing calendars and scheduling meetings.
Organized executive presentations, reports, and correspondence for internal and external clients.
Composed confidential communications on behalf of senior executives in response to inquiries from staff members or external contacts.
Coordinated travel arrangements including flights, hotels, transportation, visas, and itineraries.
Acted as a liaison between the executive team and other departments within the organization.
Prepared agendas for meetings in consultation with the executive team to ensure all necessary materials were available prior to each meeting.
Managed procurement and facilitated neat inventory of office supplies, furniture and seating arrangements for entire organization.
Successfully executed a range of employee and client events, including onsite and offsite activities. Additionally oversaw the planning and organization of significant fundraising campaigns.
General Manager
Court Sport Health & Fitness
Elmsford, NY
03.1998 - 02.2002
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Customer Service Representative
Aetna Casualty & Surety/Travelers Ins Co
Purchase, NY
06.1991 - 02.1998
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong relationships with customers by providing personalized assistance and support.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Supported sales team members to drive growth and development.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
High School Diploma -
White Plains High School
White Plains, NY
06-1969
Skills
Able to take direction
Administrative Skills
Conflict resolution techniques
Effective problem solving
Excellent interpersonal abilities
Team leadership experience
Office equipment proficiency
Meticulous attention to detail
Database Management
Mail Management
Staff Management
Customer Service
Travel administration
Scheduling
Administrative Support
Certification
Licensed Notary Republic NYS since 1995.
Timeline
Senior Executive Assistant/Office Manager
Zachys Wine & Liquor Inc.
02.2002 - 07.2024
General Manager
Court Sport Health & Fitness
03.1998 - 02.2002
Customer Service Representative
Aetna Casualty & Surety/Travelers Ins Co
06.1991 - 02.1998
Licensed Notary Republic NYS since 1995.
High School Diploma -
White Plains High School
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