Barbara Tamez
Laredo,TX
Summary
Demonstrated exceptional interpersonal skills and physical stamina across roles, significantly contributing to team efficiency and service quality. Adapted to multiple restaurant positions, showcasing versatility and a commitment to excellence without relying on numerical achievements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Theatre Attendant
Alamo Drafthouse
02.2023 - 08.2023
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Ability to manage 9 theatre cleanings, food and drink orders.
Host
El Capataz
11.2021 - 12.2022
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Hostess
Johnny Carino's
01.2019 - 10.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Skills
- Interpersonal Skills
- Analytical Thinking
- Physical Stamina
- Multitasking
- Customer Service for 5 years
Certification
- ServSafe Food Handler's Certification
- TABC Certificate
Timeline
Theatre Attendant
Alamo Drafthouse
02.2023 - 08.2023
Host
El Capataz
11.2021 - 12.2022
Hostess
Johnny Carino's
01.2019 - 10.2021
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